Compare and book 4 Star hotels in Cross, Axbridge

"The room was clean and the hotel was in an ideal location. "

"Hotel was great, clean, professional staff. The only issue I had was on check out when I discovered a £6.70 (12.5%) service charge for 2 meals and 2 drinks in the restaurant as I had charged it to my room. "

"Great location, free convenient parking, excellent breakfast, but our beds weren't good. My husband is heavier than me so I was sleeping on a slope."

"Complained about the air con ticking constantly in our room (720) for the guy behind the reception to laugh at me. He stood there like he wasn’t going to do anything. I asked if we could switch rooms, upgrade rooms .. nothing. He told me we would have someone come to the room and look .. again, nothing. Was given one free drink voucher, again laughing as he handed it to me. Night one bar man was lovely. Night two bar staff completely different story. Rude and unprofessional. When using cocktail voucher, very rudely and abruptly told we had to have the same cocktail. Which is fine. These two bar staff then were discussing other staff members whilst serving us .. instead of making polite small talk with their customers. Then went to use our free drinks token. For the girl behind the bar to sigh and roll her eyes when my mum got to the bar. Again, talking amongst her colleague she said “I could get my jobs done when I stop serving” this made us feel as if we were a nuisance and shouldn’t be using the area. So listened to an air con tick for two nights. And questionable staff."

"Great view and location. "

"Front desk staff were horrible at check in, The asked them where the ice machine was, they told me on the first floor, went there could not find it, they insisted it was there. Asked a different staff member the next morning and was told the ice machine was broken and removed a few days before"

"Went down for breakfast around 10am, and a lot of items were running out, the hot drinks machine were broken, so could only have hot water from a flask which also ran out. The flask said "coffee", so it wasn't clear that was just hot water."

"I found the staff very helpful and friendly its a lovely Hotel to stay at"

"Decor old and run down in places, dated and in need of refurbishment. Booked a double room and got the smallest room I can remember by UK standards. Double bed was pushed up against the wall so you could only get in from one side (it was really a single size room with a double bed squashed in!). Breakfast however was good. Overall, as a one night stay for a theatre visit to Bristol, the hotel met our requirements, with a good location, but did not meet our expectations. Car park is right next door, very convenient (£19 for 24 hours) but, as like many other reviews I’ve read, is terribly small with narrower than usual ramps - if you a larger than average car then park elsewhere."