Khách sạn Albury

"A terrible experience. Very tired hotel and spa facilities. Poor staff, rude and unhelpful. Complaints have taken a week so far to hear anything back. It appears there are a long list of people complaining."

"The hotel and pub were very pleasant. The rooms were well-equipped and the food was excellent. However, the service at the pub was inconsistent. While some tables were served, we were not and this was unclear. The room was clean and comfortable with a lovely bathroom. However, the room temperature was excessively high. We were forced to leave the room to cool down despite the outside temperature being over 35°C. The room was significantly hotter than the outside. Although fans were provided,...

"Specifically booked that property because it read “breakfast included” Gentlemen beside me checked out at a much lower rate than I had Felt I was overcharged for what I received and size of room I should have stayed in terminal 3"

"Great hotel, perfect for getting an early morning flight from Heathrow. Hotel room was a great size, bed was very comfortable. Food was nice but a little overpriced, there isn’t anywhere else to get food in the local area so you have to order from the hotel."

"Great location near the airport and walkable to Terminal 5. Very clean hotel and rooms with friendly staff. I would definitely stay here again."

"Good stay."

"This day was excellent I could not have to asked for more."

"Excellent for a fast night, inside the actual airport still very quiet and everything needed for this quick stop."

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"Buen servicio"

"Fantastico e inaspettato"

"Staff very helpful especially Arbis.Pod very convenient and fast to terminal.Nice hotel near Heathrow"

"Nice hotel, close to the airport, shuttle service for lower rate, nice breakfast included"

"We had an early morning flight out of terminal three so we stayed at aerogel the night before. It was perfect. So convenient and the room and amenities were much better than expected."

"Very relaxed Feel About the place."

"Parking is terrible, inside the hotel they charged me £18 per night"

"Great location right in the middle of Epsom race course, breakfast was nice and continually topped up. Only improvement to be made would be to add a swimming pool."

"Drunk male receptionist took ages to check us in , then given me a room I haven’t book . I have booked one family large room 145 - two green standing single beds and double bed room and I was given one double bed , one single and pull out of this bed to sleep on the floor type matrasse bed , when I questioned this he said that I was suppose to be told this when booked - nonsense I booked via this page with photos of the room - freestanding two single beds !!!"

"This is a great airport hotel. Staff were very friendly and helpful. Food options were fantastic and delicious.. had a great night sleep before connecting to my flight the following morning. . Covered walkway to terminal 4."