Khách sạn Ashford

"Recommend the 5 Bells and their team very highly. Both relaxed and very professional, from the minute I checked in to a great breakfast. I was en route to the channel tunnel. If you’re doing the same stay here, seriously."

"Room had a wet mouldy smell, didnt get any better with airing out. The hotel is located in a industrial area Bathroom was worn but not the worst. The food at the connected resturant was bland but they had great understanding of gluten free. Overall was okay but wouldnt stay here again, especially at the price point."

"I would like to ask for a full refund really but I know I won't get one. We were left in property on our own and told to lock up when we come and go. The sheets on the beds were dirty. Bathroom dirty. Tea and coffee in the room but no milk. We left at half 4 in the morning with little or no sleep at all. Terrible place "

"Good clean room. Bathroom looked as if it had been recently refurbished and was immaculate. A bigger bath mat in the shower cubicle would be advisable as the floor does get slightly slippy. Air con would have been useful, especially in the recent hot weather. Breakfasts were good but took a long time to arrive."

"Second time here - one night stay - ideal for overnight before Eurostar next day. Staff great and breakfast spot on! Will be back again!"

"Nice "

"Lovely place, comfortable bed, comes with everything you need, fire was ready to use, lovely hosts, heated towel rail, lovely breakfast, amazing area which is very peaceful, would definitely recommend, thank you!"

"Stopped overnight before going in the shuttle. Good location. Staff very friendly."

"The spa is the only thing that saves this hotel as without it it would be a very poor hotel. Rooms are very dated, our bed was like a camp bed very uncomfortable. Breakfast in Sage took an hour to be served and it wasn’t even busy. Give staying guests at least the option to go get yoghurt and pastries etc. while they wait for the breakfast cooked meal, having to wait for everything to be served is really old hat these days. Most staff try their best, but you can see management decisions are...

"Bad wifi and limited facilities. No fridge in the room, gym or anything really other than a square room with dodgy aircon. I would give it a 3 star but the staff were so friendly and helpful that it deserves a 5."

"Staff are super friendly "

"Property and stay was good - we had travelled over 6 hours and it was boiling hot - our air con was not working. I reported it and was told that someone would sort it out but nobody came."

"The room was amazing and very well-appointed. The staff were wonderful — attentive and friendly throughout our stay. We also had dinner at the hotel and everything was absolutely delicious. Highly recommend!"

"Good quality hotel with good facilities,good location.Would definately go back if in Dover"

"Excellent, staff were so caring and clearly loved their job. Warm and welcoming. And their curry night on Friday might be the best I’ve had to date!"