Khách sạn trọn gói tại Đại lộ Tulum, từ 4.579.187 ₫

"Excellent customer service , good, and experiences "

"The shining stars of this resort was the room and the staff. Location is not the best, BUT i stayed on resort most of the time so very much got to experience what was available on-site. Plenty to do, but not so much that it felt overwhelming or too busy. It was amazingly relaxing!!! Highly recommend staying on the 26th floor as my room was jaw-dropping. Water was beautiful, beaches were nice. Pools were clean. Buffet was awesome ( I did not bother with the other restaurants because of the wait)....

"Property was new, super clean and the dining was fantastic. All the restaurants were great and service was impressive. The spa services were excellent and relaxing . Definitely a great all adult all inclusive "

"Very relaxing resort. Food was good! Beach club was nice as well."

"La atención del personal fue excelente desde nuestra llegada, hasta el último día de nuestra estancia. Muchas gracias por sus atenciones."

"The view was looking over the beach. It was nice to see staff members who recognised from previous trips. The maids did a great job of keeping the room clean and organised."

"Definitely upgrade to an oceanfront room with patio….service was overall good. Look for Patricia at the beach and poolside service. She was always attentive and provided superior service. Food at all the restaurants were well prepared, portions were plenty, drinks were great as well. Overall memorable experience."

"Staff were excellent, friendly, helpful. Now the hotel was clean but in need of major updates and remodeling. I had a room where the Ac barely worked, even with the ceiling fan on it was still warm in my room. The hallways felt cooler than my room. My shower walls were filthy in some black sort of dirt. I had to go buy dawn dish spray and try to clean them myself since housekeeping never bothered. My shower would flood every time we used it. There were stains on walls. Had a broken glass cup...