Search All-Inclusive Hotels in Avenida Tulum

"Main pool was overrun by young children while children’s pool area was virtually empty. View from room was spectacular. Architecture of resort and cleanliness was impressive."

"We were in room 2706 sub penthouse beautiful view of the ocean, room was a junior suite ocean view preferred club. Most amazing room and views. "

"Room cleanliness"

"Property was great and staff were friendly and helpful"

"I enjoyed my stay at the Occidental Costa Cancun despite a few problems which the staff attemped to address. Initially, I was allocated a room oppisite the pool and large speakers and I knew on arrival that this would not suit me as I prefer a quiet room away from loud music. With a little discussion, I was allocated another seaview room by a very nice suoervisor in a quiet part of the hotel. The location was perfect, the seaview was lovely but as I enteted the room, I noticed a smell of drains! particularly at the entrance. Staff sent someone to sort the problem out. They checked the shower drain, but the smell persisted up to my last day, today. I was a bit disappointed as this trip was a special treat to myself for a special birthday and I wanted everything to be perfect. Unfortunately it was not. Please sort out this problem in rolm 558 for the benefit of other guests and the hotels reputation. There were some good points however, the staff were always very helpful and polite , and the food was generally very tasty, with a good variety and the drinks are of good quality. The beach is small but sufficient, and there was generally a nice atmosphere in the hotel. There were also a range of activities on each day, snd evening shows which were ok."

"Friendly staff …amazing resort"

"The pool was clean and the swim-up bar is great, room clean with a beautiful view. Staff are very friendly and nice "

"Non stop party, excellent food,great pools"

"We had a really great 3-night stay at Cancún resort. The rooms were clean, comfortable, and well maintained throughout our trip. The staff were honestly one of the best parts of the experience , everyone was friendly, helpful, and always willing to assist with anything we needed, which made us feel very welcomed. The food options were awesome with plenty of variety, and we really enjoyed trying different meals throughout our stay. The resort atmosphere was fun and relaxing, and we truly enjoyed our time there. The only small issue we noticed was that the swimming pool seemed a little dirty at times, but aside from that, we had no major complaints at all. Overall, it was a memorable stay and we had an amazing time in Cancun. We would definitely consider coming back again."