Khách sạn Besthorpe

"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"

"It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated. As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room. Although better, the room did not...

"Enjoyed the lunch"

"My favourite East Anglian hotel - recently refurbished, just as friendly and welcoming. As usual there were all sorts here, it's a proper 'local' - good food, good beer, good cheer! Lots of interesting opinions - all topical issues covered and easily overheard. The bar has two tellies now, and I enjoyed watching the end of an ODI (Sri Lanka won), and then some Happy Valley with mein hosts. I thoroughly recommend anyone to stay here (as long as you can do stairs), it's reasonably priced, the...

"My new favourite place to stay when we come to Norfolk. A lovely hotel, amazing staff and really friendly locals. It was so lovely to see how busy the pub was with both food and drinks. The food was incredible, breakfasts were amazing. We popped downstairs later one evening and just had a dessert and they were more than happy to just serve that. All the staff were great, so friendly and went over and above when I mentioned something I needed for the room. The room was great, loved the...

"This was the perfect place to stay for a special event at nearby Wymondham College. I was warmly (well, it was during the heatwave!) and cheerfully greeted by Tracey. My room was clean, well-prepared and provided me with all the facilities I required. It was extremely competitively priced. My thanks to the staff concerned for their part in a really memorable weekend."

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"Accessible room. We love the spacious room with a fridge (so useful for some medication). The room was clean and stocked with basic tea, coffee and milk. The bed is a double. We would prefer a king-size but there would be less space around the bed. The mattress was very soft and not supportive. It was awkward, as people with reduced mobility, to sit on the side of the bed...my partner slid off. Also the bedside tables are tiny. More space is needed for medical equipment used at night plus a...

"Simply stunning. Beautiful place to relax and unwind. A real luxury feel. Would definitely recommend."

"Accommodation within student campus, run well and always happy to stay here. Basic and dated but if you just looking for a no frills bed for the night then its perfect"

"Staff are very helpful and create a pleasant friendly environment, good standards of cleanliness throughout. Lovely big breakfast served by staff member attentive to customer needs."

"The location was great for our needs. Very clean and tidy and the staff were lovely. Very helpful. Great gym. Some of the golfers were rather noisy late into the evening and early hours of the morning but overall a very pleasant stay"

"Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English...

"Stayed many times over the 3 years my son has been at UEA. Normally very good. Unfortunately the most recent was a little disappointing mostly due to the room I was allocated. I booked an executive single based on a previous stay in one of these rooms however the nicer rooms are actually only the doubles. It isn’t made very clear that an executive single purely means a slightly bigger bed. There’s nothing really executive about them (or room 15 anyway) whatsoever. In fact the room looks...

"The bathroom was in a poor start of repair. The side bath panel was water damaged and obviously been treated and then left Showing further damage and falling apart. The bathroom mirror required changing with various black marks across it. The thermostatic controls were really stiff and couldn’t be fully used for both hot and cold. The markings for hot and cold faded and difficult to establish which way to turn. The bath had various stains around the plug hole and bath and certainly...

"Great overnight stay for my sons birthday, we ordered take out & used the pool for hours"

"Walls in the room was dusty but overall rooms were clean. No issues with parking but disabled bay could have been little bigger. Staff were very friendly and welcoming. No hot beverage served in the evening."