Khách sạn Birdlip

"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...

"Excellent location and excellent stay. Great breakfast and great staff members."

"Really enjoyed the stay, great staff, service and facilities, breakfast was great , a really nice place to stay"

"Beautiful hall and surroundings. Dinner was excellent. My room was spacious and clean. The staff make this place amazing, they are all so lovely. Solveiga stood out the most, I was lucky enough to have her check me in and out and she is honestly the most wonderful person. I hope she gets the credit she deserves."

"Buffet breakfast with plenty of choice"

"Lovely room, and good food cooked well"

"Very clean rooms, could benefit from air-conditioning and larger TV, but otherwise very good."

"A quality hotel with great facilities including golf and a spa. The staff are exceptional and friendly and helpful. The food is first rate and the Indian executive chef delivers among the best curries I've ever had. The rest of the menu is pretty good as well."

"The carpets in the inn were filthy when walking up to the rooms! The beds were super squeaky and the room got super warm at night. We asked for a fan and were given one that doesn't work. Sleeping was almost impossible for me. The en suite bathroom we had in the double room did not only not have a latch, but the door also somehow swung and was overall very inconvenient - not ideal if you're travelling with someone who's not your partner. The staff was probably the best part - super friendly and...

"Great rooms right in town centre with lovely Korean restaurant next door. Superb air con in hot weather too!"

"We stayed for one night in the four poster room (which is very grand). The house is beautiful, staff are helpful and dinner was excellent."

"Disappointing stay raised with the manager but no meaningful resolution. The staff were friendly and the room had some positives, including clean linen, a good-sized TV and convenient parking, but unfortunately the overall experience was very poor. The hotel felt in need of a thorough clean and better maintenance. There was thick dust on ledges and surfaces, smeared glass, sticky breakfast tables, dusty artificial plants and noticeable limescale in the bathroom. The extractor fan did not work,...

"Great location and beautiful property. The rooms were fun and loved all the little details. Very kind to offer extra fan on an extremely warm night - made all the difference!! Would love to stay again when we have longer to enjoy the property!!"

"This is a beautifully furnished, elegant hotel in the centre of Cheltenham. It’s in a quiet part of the town and with easy walking to Montpellier. The rooms are spacious, beautifully decorated with high quality tea, coffee-making machines. A fridge with a bottle of water is a thoughtful addition, the toiletries are Occitane, and the towel are of good quality cotton. The room had air conditioning which was essential during a heat wave. There is parking but it is charged per night. There is a...

"Superior room was decent, but hugely let down by lack of A/C."

"A really lovely hotel and the staff were all so friendly and attentive through our stay We did a spa morning whilst there and the massage was really good Also the restaurant was great with delicious food and a great setting especially sitting outside in the nice weather"

"For the money, this has to be the best value in town. Will definitely stay again."