Search Hotels Near Blue Planet Aquarium, Chester

"Negatives - grumpy staff member checked me in"

"Really nice hotel! Feels more like a proper Hilton than a Garden Inn."

"Great stay. Nice hotel with great facilities and efficient staff."

"The hotel was clean, staff were polite & helpful, breakfast was good & well laid out"

"Rooms were nice and were clean. Only negatives were 1) there's not really a desk in the room . Only a round stool with no back on it so difficult if you're using the hotel for business. 2) There were no vegan main meals on the menu which is disappointing."

"The hotel was clean and welcoming. The staff were very all very helpful and welcoming. Dinner was exceptional, it was hot tasty and you got a decent plate of food rather than a taster of food. The pool and gym amenities were a great addition to the stay. With the hotel only 10 minutes from Chester Zoo it was a great place to stop to be able to spend the day there and then the pool, hot tub and sauna were great to rest the legs after a long day of walking. Definitely recommend staying here."

"Good value for parking"

"The room was as expected and we enjoyed the shower. The door to the adjoining room was not good for sound insulation, so the neighbouring family kept us awake and I'd imagine we disturbed them in the morning with our early start. The main bed was also too firm, but the second bed was just right. It is a lovely setting, the breakfast was amazing and the staff were all friendly and helpful. We enjoyed the swimming pool, though my 12 year old son didn't like the communal men's changing room."

"I have stayed at Inglewood Manor many times. The grounds are spectacular and a true "heaven" after a hard day’s work. Rooms are outstanding and clean with firm mattresses that are just right for me. WiFi was OK. However, service this stay was a let down. At check-in, there was an issue with my Expedia VIP voucher. I find it frustrating that Expedia advertises these if the hotel doesn't honor them. I got frustrated because of the principle of being promised something. The staff member eventually offered their own 20% food and drink voucher, but he should have led with that to avoid the frustration. That evening, I wanted to eat on the garden patio. Reception didn't know if I could have restaurant meals there and couldn't be asked to find out, telling me to ask the bar. The young bartender looked at me blankly, said he didn't know, and just pointed out the lounge. When I repeated I wanted to eat outside, he finally said he would find out. I took my drink and waited, but no one ever came back. Since I had my laptop out, I wasn't going to pack everything up to ask again, so I went to bed without dinner. Breakfast was good and staff there were friendly. At check-out, I was told the voucher should have been given to the restaurant. They discounted the drink but not breakfast, claiming it "wasn't at their restaurant." It is not about a measly few pounds, but the principle. I love staying here, but the staff were very hit and miss this time."