Search Hotels Near Chester Zoo, Chester

"Once you ignore the hotel entrance from the street which is underneath an ugly car park the foyer is attractive and smells wonderful. Staff were helpful and friendly. Room was big and clean. Good location for exploring Chester. "

"Dusty room issues with grout , tablet on floor ? Extension lead faulty noisy cistern noisy air ductwork… during night .generally old fittings. Request renovated room . Most staff are ok . Breakfast good and brasserie still nice ."

"I booked an upgraded room which stated that it had ‘shower only’. This seems great to me because I hate showering after stepping into a bath. I was allocated my room which was nothing special, just a little bigger than a standard room I’m guessing. I checked the bathroom…the dreaded bath with the shower over the top was present. My worst nightmare. The room and bathroom was tired and in need of an upgrade. I was also promised a king sized bed but instead I got 2 singles pushed together resulting in 2 sides of the bed being different levels of firm/soft. Not what I expected from an upgraded room to be honest. Basis at best"

"Room 430 - whilst the bedroom was lovely and generous and clean - the bathroom was small and frustrating. Nowhere to put toiletries, nowhere to hang towels. Handbasin was small and you could not bend forward when cleaning teeth as you’d hit your head on the glass shelf. Shower cubicle was very very small indeed and the controls for the shower was a large bulging control that ate into that space - cubicle was so small you kept hitting your elbows on the wall or shower screen. Overall the hotel is excellent but this bathroom let it down badly."

"Great hotel, clean, lovely communal areas and great bedroom. The music on entering the hotel was extremely loud due to a wedding party, so loud we couldn’t hear the member or staff on check in. Luckily this didn’t affect us as we were out all evening but had we planned to stay in the hotel, this would have been an issue "

"Excellent breakfast, very friendly and helpful staff. Lovely atmosphere, beautifully decorated. Nothing was too much trouble. Highly recommended."

"Friendly staff very pleasant and went the extra mile with our room. We had a suite which was very nice and very convenient for all the town has to offer "

"This pub accommodation is the best ive ever stayed in chester, we stayed in the penthouse ,consisting of 2 large bedrooms and a stunning bathroom, it truly was amazing, would definitely go back and would recommend to anyone else, wondering where to stay, also the brealfast was huge also hot and delicious "

"Staff were helpful as at first we were given a room with just a shower, we asked for a room with a bath and were given one. However the water was lukewarm and even after running it for 10 minutes it never got any warmer so there was no point having a bath. Also no heating in the room apart from a small portable heater that had been put in obviously to replace the central heating. Not ideal. Breakfast was average, sausage and bacon was overcooked and hash browns on the hotplates were nearly cold."