2/10 - Tồi
Leigh
Đi theo nhóm
27/04/2025
I booked a dooble room and a family room with three single beds. Double room was ok, but the family room was also a double room. I complained at reception and showed her our booking. Although the staff at recption were helpful the manager was not. She tried to deflect the situation by saying we checked in late. There was no time limit to check in on my phone. Its the fourth time we had stayed there and there was no issues about late check in on all occasions. She said you can you use the sofa as it doubles as a single bed, but we had to make the bed ourselves. Luckily one of my friends couldn't make the trip otherwise he wouldnt of had a bed to himself
Leigh
Lưu trú 1 đêm vào Tháng 4, 2025