Khách sạn Bonsaicho , Saitama

"My da"

"This is a very good hotel. However, the reason for the 4 stars is due to how small the room is. The staff are very helpful with the room clean. "

"Unser Aufenthalt in diesem Hotel in Tokyo war einfach unfassbar gut. Schon beim Betreten merkt man sofort, wie viel Wert hier auf Service und Sauberkeit gelegt wird. Das Zimmer war absolut top – sehr sauber, modern und perfekt gepflegt. Man hat sich sofort wohlgefühlt. Besonders praktisch war auch, dass man im Hotel ganz unkompliziert seine Wäsche waschen und trocknen konnte, was auf einer Reise wirklich ein großer Pluspunkt ist. Das Personal war durchgehend unglaublich freundlich, hilfsbereit...

"The breakfast was excellent! The staff was incredibly friendly. I requested late checkout and I guess there was a miscommunication or language barrier as my card was deactivated so had to go back through the process to get that redone. Overall great experience and will be back"

"Front desk personnel were awesome "

"The service from the all staff was amazing. "

"祭日のチェックインということで混雑していて、疲れている状態で30分ほど並ばないといけなかったのを、もう少し受付スタッフの人数を増やすなどして何とかしてほしい。 風呂の換気扇のオンオフスイッチがなく、照明と連動してるのかもしれないが寒気が悪く入浴時暑苦しかった。 その他はおおむね満足です。"

"あの街でお風呂は良いと思います 朝食に物足りなさを感じた"

"Everything was great at the knot shinjuku. Love the vibes and the bakery downstairs. A 15 min walk from the station as fair warning though. "

"Air conditioning was difficult to understand "

"Fabio at the breakfast buffet was the best! Great good, beautiful spacious rooms, great for a family of 4!"

"Posizione strategica, vicino alla metro e ai luoghi da dove partono la maggior parte dei tour che si possono trovare su Expedia. Se soggiornare li fate un saldo da Can Do lì vicino per i souvenir e qualsiasi cosa vi venga in mente. È sicuramente tra i negozi più convenienti che abbiamo trovato."

"Gleiches Hotel wie letztes Jahr 2025, nah am Bahnhof mit vielen Restaurants und Einkaufsmöglichkeiten für den täglichen Bedarf"

"少し変わったお部屋のやぐらタイプ。下が大きなソファーベット、階段を数段上がった上がシングルふたつのベッド。ベッドの上の天井はすぐなので気をつける必要ありですが、秘密の部屋みたいで楽しいです。 室内の設備はシンプルです。 テーブルがないのが少し困りました。貸し出しとかあったのかな？折りたたみの座卓を貸してもらえるといいかも。"

"Friendly staff and clean room. "

"Had connecting room great for family of 4. Great views and plenty of space. However, hotel is very expensive to eat at. Laundry facilities aren’t very good - takes many times to dry clothes. "

"Stayed at Keio Plaza Premier Grand which is supposed to be the higher level luxury part of the hotel. Room and furnishings outdated. There aren’t many hotels still using bar soap that is not sanitary. We asked for ice, which was brought up one time but another time the concierge complained that it was midnight that response was not compatible for a five star hotel. Midnight in Tokyo is daytime in New York City and you clearly have many international travellers staying at the hotel. The hotel...

"Great location - easy access to Shinjuku Station (west exit) to get around with lots of restaurants/shops close by. The staff were very friendly! The room was a bit stuffy but they are in the midst of switching over their heating/cooling system. The surrounding area is noisy, so keeping a window open at night was not an option. The rooms are small (normal for Japanese hotels) but enough space for my teenage daughter and I. The beds were cozy! "

"The room was perfect for my son and I and we really love the view. "