Khách sạn Bournheath

"Very helpful staff on Reception, in the Spa and Housekeeping. "

"Stayed here lots of times. Very convenient."

"This was a perfect room for sa"

"Staff was great - very nice! Food was excellent! The only minor issue was we could not get a very hot shower. Only warm. Sink hot water was very very hot - just not the shower. Staff tried to resolve but did not. "

"Wow what a place, clean modern and quiet rooms and the breakfast was fantastic. Convenient for a stop along the M5 if required."

"Basic but did the job. No dressing gowns in room to go to the spa. Front of house unable to assist. "

"The outside of the building and lobby look nice. The room was decent enough but the bathroom let the room down though. Having to turn and sit at an angle cause the towel rack is in front of toilet wasn’t great plus the fan leg was broken causing the fan to keep falling over so gave up using it. Also they do not have an airport shuttle and if you order a taxi you need to meet it away from the property or you’ll get a £5 fee. But my biggest issue is with the person responding to online messages...

"The reception at the hotel was excellent, however the evening menu and food was disappointing."

"Not the biggest room, but bright, fresh & clean. I was in the converted roof area with velux windows. Nice shower (no bath option), lovely warm towel rail at all times, and L’Occitane products. Room has a smart tv with Netflix, a safe, ironing board & iron, good hairdryer, still & sparkling water & tea & coffee making facilities. There is a temp control with fan. Nice quiet room with a very comfortable bed & pillows. There are electric blackout blinds at the windows, but a light that comes...

"Room were clean and tidy, staff were very welcoming & attentive. There was plenty of car parking. There were tea & coffee facilities in the room. We were able to order breakfast easily and it was freshly cooked and very nice. Overall a lovely over night stay"

"Easy and friendly check in and a lovely comfy clean room. Plenty of parking available and in a lovely area and only 15 minutes from the NEC. It’s a shame we didn’t have time to use the gym and pool but we’ll be back."

"Ruime kamer en ondanks dat het naast het vliegveld ligt, had ik geen last van geluidsoverlast. Ik zou hier zeker weer overnachten!"

"A lovely little place hidden away in the countryside and very reasonably priced. The Room was light, airy, spacious and spotlessly clean. The Staff were very friendly and attentive. The Food was delicious. We will definitely come back again"

"From beginning to end, we had a great stay. Member of staff at check in was friendly and professional and when he noticed that my partner used a walking stick he moved our room to a much closer, user friendly room without being asked. We were celebrating our 53rd wedding anniversary and when he found that out, he arrived at our room with a card from all the staff. Lovely touch. All the staff were very friendly, efficient and enthusiastic. Our room was spacious and clean. Very quiet too. ...

"Excellent location for visiting our daughter at Birmingham uni living close by. Ability to park and charge our EV very handy. Rooms very clean and modern and temperature just right - usually I have to turn the A/C up in hotels as they are too hot and stuffy but not here. Overall an excellent choice and one we shall use again. "

"The whole experience was very good staff are all very pleasant and restaurant food is great"

"clean, lovley staff "

"My daughter and I stayed for two nights, while visiting my son. The hotel from the staff to amenities to location were spot on. The positives:The staff, from reception to housekeeping, were lovely, friendly but not pushy. The amenities: pool was gorgeous, not too warm but not cold either, I’d recommend going early so you can fantasise that’s it’s your own. The rooms were spotless clean, towels big enough to cover a curvy person and so fluffy. Bonus for the biscuits. Breakfast was buffet style,...

"Fantastic stay with excellent spa and inclusive minibar was great. Lots to do on site. Vietnamese restaurant was also wonderful. Very convenient parking included too. "