Search Hotels Near Brio Leisure, Frodsham

"Absolutely awful. I spent 30 minutes in the room before deciding to book a travelodge down the road and left as soon as possible. I’m not a fussy person and can sleep anywhere but this has to be the worst place I’ve stayed, (attempted to stay). The smell was awful. The carpets were disgusting and sticky. Bathroom full of mould and rust. Stains on walls. Pictures on the walls ripped. Genuinely felt the room was a health hazard which is why I decided to leave. The only good thing I can say is the receptionist kindly waited for me to arrive as I didn’t get there until late. Need to contact someone to discuss a refund. Pictures on hotels.com are faked and nothing like the reality. Even the picture of the outside of the hotel is faked. Happy guests lodge? I’m sorry but that should NOT be the name. Please please avoid. Save yourself the trouble and spend a tiny bit more for guaranteed cleanliness and comfort. "

"Overall nice"

"The room was clean, the Staff were very polite and friendly. Has great transport link, Airport,train station and bus routes"

"Staff were very friendly, clean big room however it was next to the main entrance on the ground floor so very noisy I had a child kicking a foot ball against the wall for ages. Good parking "

"Nice room but lacking storage. Ok for a couple of nights. Good food and decent real ale. Option for takeaway breakfast on an early start morning is brilliant. Parking for a motorbike is good."

"Difficult to find and not very good signage or GPS directions to the hotel but extraordinarily convenient to the airport. You walk right across to the airport from the hotel in no time at all."

"Dirty rooms, rude unprofessional staff"

"fast check in, decent quality hotel with access to David Lloyd next door, helpful staff, comfortable bed"

"We arrived late in the evening and the welcome was a little underwhelming (must have been a long day). The only slight issues with the room were a downlighter hanging from the ceiling and the plug not sealing the bath properly, so we were time limited in the bath before all the water escaped! These were minor issues and not deemed worthy of reporting. Room cleanliness and comfort was very good and slept well. Day 1 breakfast was a bit of a let down, in as much as mugs supplied were all dirty and when we selected plates for the buffet, the first 6 were also dirty. The staff on that day were behaving like school kids and clearly waiting to go home! I did mention the cleanliness as I left. Breakfast day 2 was like we'd walked into a different restaurant. Much more professional and clean cups! Our final advice we gave them on food (we both work in catering) was that they didn’t have any clear allergy information displayed for breakfast. As it is a buffet there are no menus and we were not asked about allergies. During our stay, I managed to lose my room key. I was anticipating an ordeal over it, but quite the opposite. We were assisted by a very friendly gentleman on reception. Also on checkout we were greeted in a very warm welcoming manor. Would have been nice to have had that on arrival! All in all. A good stay. Nothing in life is perfect and despite those few issues, we would happily stay there again. "