Search Hotels Near Lady Heyes Crafts and Antique Centre, Frodsham

"Staff very pleasant and helpful Quality of room and hotel in general exceptional and at a very reasonable price Quality of food very good with great breakfasts Unfortunately didn’t have time to use spa and pool facilities "

"Good parking and good room. I am satisfied."

"This is a fantastic location, conveniently situated close to the motorway network while still offering a peaceful rural setting. The hot tub and swimming pool were excellent additions and really enhanced the stay. The amenities are modern overall; however, the TV and WiFi were disappointing. The WiFi connection was very unreliable and barely usable at times, and the TV did not support streaming services, which was a drawback."

"Premises would be best described as Runmere MOTEL. The accommodation block is detatched and across the car park from main reception area. OK if you like US style Motel accommodation, I personally din't and would not have booked if I had been aware of this. Rooms are very basic, but adequate. Location is two minutes away from Railway station so very good for transport links. Staff were very friendly, accommodating, polite and attentive. I feel the photos on website don't accurately reflect the layout of the complex. Definitely not for me and I won't be going back."

"Check in was straight forward, and we were shown to our room. Room was clean and ready for us. After showering and getting changed , we went to the bar for a beer. Good choice of beers , and the bar staff were very friendly. Enjoyed our food there too. Breakfast was lovely , and we left feeling refreshed and well fed. We were walking the Sandstone Trail , so it was an ideal stop over for us. Highly recommended "

"We were asked on the first night not to eat in the restaurant as they had two bus trips and it would be noisy and service would be slow. We struggled to get a seat in the bar area, eventually getting a seat at a low table, not ideal for eating at. Service at the bar was very slow, I got my meal eventually, my friend had to ask where his was and was served eventually. Second night was not much better, we did insist on eating in the restaurant and it was a bit more civilised. The bar was very busy and the staff really struggling."

"Extremely friendly staff nice room and bathroom "

"We arrived late in the evening and the welcome was a little underwhelming (must have been a long day). The only slight issues with the room were a downlighter hanging from the ceiling and the plug not sealing the bath properly, so we were time limited in the bath before all the water escaped! These were minor issues and not deemed worthy of reporting. Room cleanliness and comfort was very good and slept well. Day 1 breakfast was a bit of a let down, in as much as mugs supplied were all dirty and when we selected plates for the buffet, the first 6 were also dirty. The staff on that day were behaving like school kids and clearly waiting to go home! I did mention the cleanliness as I left. Breakfast day 2 was like we'd walked into a different restaurant. Much more professional and clean cups! Our final advice we gave them on food (we both work in catering) was that they didn’t have any clear allergy information displayed for breakfast. As it is a buffet there are no menus and we were not asked about allergies. During our stay, I managed to lose my room key. I was anticipating an ordeal over it, but quite the opposite. We were assisted by a very friendly gentleman on reception. Also on checkout we were greeted in a very warm welcoming manor. Would have been nice to have had that on arrival! All in all. A good stay. Nothing in life is perfect and despite those few issues, we would happily stay there again. "

"Golf links was well equipped and very toasty,it was generally very clean but the oven racks and trays needed cleaning which did let it down,the other slightly annoying thing was one of the double beds was made up as a twin ….whereas on the description it says it’s a double unless asked to be made up as a twin as we were only there three nights we didn’t bother to ask someone to change it.two minor issues which wouldn’t stop us from booking again."