Search Hotels Near Carlyle's House, London

"All the staff was excellent. Especially Humphrey's Bar staff. Food we ordered there was also excellent"

"We booked this hotel based on the wonderful description and photographs advertised on their website for our 30th Wedding Anniversary. WE WERE BITTERLY DISAAPOINTED. Firstly, we were warmly welcomed and allowed to access our room earlier than expected. The receptionist asked for payment which we were sure we had already paid via Hotels.com? We were looking forward to booking dinner that Friday evening but were told that the restaurant shuts at 3pm. That was the first disappointment. We later managed to locate an available restaurant along the Kings Road although many were already fully booked. That evening we came back to spend time in their lounge and bar. When we asked the receptionist where we should be heading, she informed us that there wasn't a bar or a lounge for guests staying at their hotel, despite advertising a stunning bar on their website! Apparently, the bar/lounge had been shut for a year and still, this is shown as a facility on their website. We find this an appalling and totally misleading marketing strategy which we feel needs to taken further. With regard to our payment; we were able to confirm with Sloane Place that we already paid for hotel via Hotel.com 6 weeks prior. Despite several reassurances, we have yet to receive a refund for the duplicate payment. We feel absolutely MIS-SOLD and this one night stay ruined what should have been a wonderful celebration in a top class hotel."

"Comfy room, comfy bed, great quality pillows, quilt and towels. Would stay again Thank you"

"Everyone is special at the Strand. Staff takes pride in their work! Although the rooms are small, it is still good value for the area. It’s in a fantastic area to walk the themes and visit Big Ben along with shopping on Oxford! "

"We only stayed 2 nights with no breakfast. The hotel is in a lovely location with the Battersea Park right in front, the old power station shopping close by and a food court just around the corner. The spa is included in the price, and it includes a pool, a wet and a dry sauna, and gym. Very comfy beds and clean room. Comfortable."

"Great location for the museums. Property and staff were great. "

"The property was exactly as advertised- just harder to figure out breakfast."

"Excellent hotel Staff, service, food, drinks all perfect "

"Quirky awesome hotel. Lots of little rooms to have a drink, pool, gym, sauna, free laundry. The decor is amazing! Nothing like you see in most hotels. Close to station that covers multiple lines, supermarket, and heaps of pubs. Surrounded by the beautiful neighbourhood of South Kensington. Would definitely stay here again."