Search Hotels Near Castillo Real, Cozumel

"Good value. Excellent buffet breakfast included. Peaceful and quiet (first week of May). Wifi in my part of the hotel was very slow and unreliable."

"The people who worked there were so so nice. Especially Nadine at the spa/gym.. I use the gym every day and left behind my running headphones and she made an extra effort to make sure that they got back to me which was so much appreciated. Jorge at the indoor bar was amazing so friendly so kind Santiago at the pool he was our server who brought our drinks is such a hustler and quick and grateful… Our biggest complaint was the room had no hot water. I don’t think there was much that the property could do about it, but we asked the front desk a few times if they could look into it and they did send someone up, but it never got better. The water was lukewarm our first day the rest of the stay was cold, but the room was so beautiful. We stayed the room with the Jacuzzi on the deck, but never used it because of the water that was ice cold so that’s unfortunate. We were there during Cinco de Mayo and they had a great buffet outside, authentic, and the food was delicious. The staff who maintained our room each day was great, made so many fun little animals left on our bed with towels. It’s really fun to come back to, and our fridge was always stocked with drinks and water. The only thing I would say that needs to be improved when you check in if they can give you an idea of the restaurants, activities, the property highlights, explain those things to you. That was never explained to us. We kind of just have to figure out the property on our own. It would’ve been nice "

"Very acceptable for the price. Buildings and rooms are a bit dated, but...unless a traveler is expecting 5-star hotel with 5-star prices, this resort is very good."

"Beautiful! Great place to stay. Nice staff, clean, nice beach. I will definitely return."

"We stayed at Casita Maya for our first ever trip to Mexico and we had a fantastic time here! It really felt like staying with fun friends. Very relaxed energy, very beautiful space. Daniel is the MVP! He was always joking with my husband and was very quick to help with anything we needed throughout our stay, like numerous taxis and answering many questions. He’s also an excellent chef. We loved having our meals out by the pool, in fact we ordered breakfast here every morning. House keeping did a wonderful job for us as well! The only thing I noticed is that the tile floors were a little dusty (which I only noticed because I walk around in socks usually and the black pairs tend to show dust) but the room still felt very clean and the fresh towels and linens always smelled wonderful. The closet is huge for a hotel, with very convenient shelves just across from the vanity. We loved listening to birds through the adjustable louvered shutter windows and doors every morning as we woke up. We would stay here again in a heartbeat! We felt well-cared-for, clean, and comfortable at this hotel."

"Really enjoyed this hotel. Two restaurants, two pools, access to the ocean for snorkeling, poolside cabanas and multiple seating areas. Yoga and massages available. Staff is very friendly and accommodating. Elevator access and water stations on every floor. The food was delicious! Hope to return soon!"

"Room on the ocean,clean. Staff was amazing. Food was excellent. "

"Oh they're going to pool, no other common areas as I understood from the lusting. "

"The home and our room were spotless. Host was very accomodating. It was windy and the seas were up when we stayed, lots of activity with Kiteboarders and windsurfers on the beach which was enjoyable to watch. Sargassum on the beach."