Khách sạn Charlton Mackrell

"Very well run Hotel"

"The Barman, Chris I think! He went above and beyond to make sure our stay was perfect. He was there last thing at night and 1st thing in the morning! Always smiling and nothing too much trouble! What a pleasure to me you! Everything was of the highest standard and the breakfast was excellent! "

"Excellent service from all staff encountered. Very friendly. Rooms well kept. "

"This is a really fabulous small hotel. The mostly young staff are wonderful and have really good customer service skills. The room we had was large and warm and really nicely decorated. The bed was comfortable with sufficient pillows and some nice cushions.It was apparent that thought had been put in to all aspects of our stay. There were lovely little touches in the room - biscuits, fresh coffee and a cafetière, an extra blanket, and even recycling facilities in the room itself. We had a vegan...

"very good staff positive room very clean good breakfast "

"The staff were helpful, friendly and welcoming. "

"The owners and the staff were very friendly and helpful. The room was very clean and the hotel was very quiet at night. It was an amazing position for early morning walks on the beach. Would definitely stay again."

"Fabulous place, amazing staff very friendly. Beds are really comfortable, food is very tasty. Will definitely stay again. "

"Again faultless service and a beautiful room "

"2nd time i have stayed at the Keep. Emaculate as always and staff couldn't be more helpful. Recommend highly. Better value than a Premier Inn. "

"Great room with large bathroom. Lovely welcome and care from all the staff."

"Lovely cosy hotel. Nice restaurant with good food. "

"Staff were lovely, room was clean and comfy."

"Everything was spot on "

"The hotel was wonderful. It is clear that the 17th-century historic building is being maintained with great care and affection. The room was spotlessly clean, and I was able to spend a very comfortable time. The quality of the meals served at the restaurant was also extremely high, and I was very satisfied. I couldn't visit the adjacent Somerset Museum as it was closed, but I look forward to seeing it on my next visit."

"Staff very helpful "

"Top "

"Everything about this stay was perfect. Firstly the hosts were nothing short of incredible, very attentive, friendly and welcoming. The room was beautiful, everything you need for a couple night stay. The food was amazing, we didn’t eat anywhere else because we knew the food was always going to be to a high standard and it was delicious. The dog was welcomed by everyone. We went to cheddar and wells which are both within good distance and worth the trip for! To top it off there is an on...

"Good stay/accommodation and food. Staff were very lovely and most helpful."