Khách sạn gần Chepstow Leisure Centre tại Cardiff

"I don't think we had the best service as their booking systems were down, not the staff's fault. The food was just passable. The room was comfortable and clean. There is easy plentiful parking."

"Really lovely property- will be coming back. Recommend it completely "

"We had a wonderful stay. The staff was amazing. They bent over backwards to try to help are stay be the perfect experience. The food was great. The castle is truly an amazing place to stay. The grounds were immaculate as well. I want to mention one of the staff, Kayla by name, for her superb customer service and help. Everyone there showed how much they valued their guests. We would highly recommend Thornbury Castle to anyone who wants a very memorable stay."

"What a ln absolutely stunning location and and building and we have stayed in some lovely hotels being Gold members. Beautiful. But most striking were the team. The front of house reception team were so so welcoming. The general manager was one of the. Invest people we’ve come across. So polite personable and helpful. We were in one of the cottages (tulip) and I must say usually hotels with outside/annexed rooms are usually not as nice but these cottagez have us feel of living in a village with...

"Good Breakfast."

"Can't fault the place. Been a few times now and I will be back. So well priced"

"Easy location. Great food!! "

"Really lovely room. Staff very helpful and accommodating. Great breakfast"

"Nice room with a view with everything you need. Restaurant food nice with great friendly service throughout the hotel. Handy location."

"Our fourth stay...super convenient with dog, great value."

"Stunning location, great rooms, and wonderful food."

"Excellent customer service. Front desk reception is welcoming and AMAZING! Beautiful breakfast too. Sadly, ... 1. Room was not properly cleaned. Dog's fur on carpet. My daughter was sneezing uncomfortably due to allergic reaction. 2. There was no shower cream. Thankfully, we brought something to use. 3.Shower was leaking."

"Unfortunately the restaurant was closed something that we were not told when we checked in. The bar food consisted of a 5 item menu only and food was not allowed to be taken to room. The area has no other restaurants within walking distance. The room was excellent but the facilities that were available were very poor."

"Staff were very helpful throughout our stay, especially o arrival and breakfast."

"This place wasn’t what we hoped for so we didn’t stay. The room was not as big as it seemed on photos, no room to put our suitcases out. Room was dated and doors opened out onto parking lot. Very dark, no lights outside and muddy from a water main break. To make matters worse, a policeman knocked on door to say there had been an armed robbery nearby and offender was seen nearby. Very scary and unnerving. We decided we couldn’t stay and found another hotel. Swan House were not willing to refund....

"Beautiful hotel, great rooms, excellent staff"