Khách sạn Cheslyn Hay

"Terrible experience on both Expedia and the hotel. I booked a room, did the pre-checking online after expedia sends me a messague. When I go to the hotel around 6.30 p.m. the guy at reception casually tells me that they cannot accommodate me because they had an issue with my room. That's it. On top of that; the person at reception tells me as if it helps that they contacted Expedia at 5p.m. which then when I called Expedia hours later after doing my own arrangements was not True. Horrible...

"Very nice stay, check in was smooth. Room was clean and tidy. Good shower, black out curtains. Coffee, tea etc provided. Ironing board in room but couldn't find a safe. Staff were very helpful and breakfast was very nice. Overall we were very happy with our stay."

"Excellent value for money Very clean, tidy and comfortable Spacious room with outstanding views. Great breakfast and brilliant variety for breakfast Very good signage around the grounds and building."

"Lovely hotel in a beautiful setting by the canal . Staff are lovely. Breakfast delicious. Plenty of parking"

"Nice stay for the short while I was there."

"I cannot fault the Queens at Horton. The room was clean and comfortable,the staff were friendly and helpful and the food was great."

"Great hotel always guaranteed a great stay Quiet location good well maintained rooms Free parking a bonus for the city"

"All you need from a hotel. Good clean quiet room, helpful staff and a good selection for breakfast. Close to the City and International Centre."

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

"No elevator for disabled people"

"This is our third stay at the hotel, and we always find it enjoyable and great value. Our only criticism this time would be that they were quite slow to replenish the breakfast buffet, despite us having breakfast during one of the earlier, quieter slots. All staff were friendly and helpful and clearly working hard, but our experience at the Drayton Manor theme park later that day led us to suspect there may be a resort wide issue with staffing levels, which is a shame because that was the only...

"Staff very helpful very clean great experience first time there will come back"

"Located in an area that is being renovated. The staff were very friendly and helpful. The food from the on site restaurant was tasty."

"Bar and breakfast rooms were great..clean room..however we were given top floor room with four flights of stairs.. room too small for a double with very uneven floor.. Room was very hot window only opened six inches not much air coming in.fan provided was useless.. didn’t get much sleep as we were hot sticky and itratible..not going back.this was not in the heatwave.. the following weekend .."

"I couldn’t sleep was too hot no air con had to go home "

"Only issue was quite noisy due to proximity to motorway"

"The room was lovely and clean and the facilities were also clean."

"No Breakfast"

"We've stayed here several times now and always enjoyed our stays. Rooms are clean and comfortable, the bar and restaurants offer a good range of food and drink and the wife particularly enjoys taking a dip in the indoor pool. Staff are friendly and efficient. Already looking forward to our next stay"