"We had a nice 1 week stay around christmas and we truly enjoyed our time in Alsol Nara. Hotel has a good location and ia goos value for the money. We would stay again."
"We had a nice 1 week stay around christmas and we truly enjoyed our time in Alsol Nara. Hotel has a good location and ia goos value for the money. We would stay again."
"If you are looking for a budget hotel close to the beach then this is the one for you. Plenty of space in the room with spacious balcony. Supermarket next to the hotel with small souvenir shops nearby. Food good with adequate choice. Wifi needs to be updated . Towels need replacing."
"If you are looking for a budget hotel close to the beach then this is the one for you. Plenty of space in the room with spacious balcony. Supermarket next to the hotel with small souvenir shops nearby. Food good with adequate choice. Wifi needs to be updated . Towels need replacing."
"This property had no reviews so we knew we were taking a risk with it, when we looked on other sites we found it had very poor reviews and we went with low expectations. However the property was far better than we thought it would be. It’s not a bedsit, there is a separate kitchen with table and chairs, the bedroom is a reasonable size as is the shower. The balcony is bigger than it appears and is accessible by sliding doors from both the bedroom and kitchen, great views of the sea and beach...
"This property had no reviews so we knew we were taking a risk with it, when we looked on other sites we found it had very poor reviews and we went with low expectations. However the property was far better than we thought it would be. It’s not a bedsit, there is a separate kitchen with table and chairs, the bedroom is a reasonable size as is the shower. The balcony is bigger than it appears and is accessible by sliding doors from both the bedroom and kitchen, great views of the sea and beach...
"3.5 stars. The apartment was good, situated in a perfect place as everything that we needed was within 5 minutes away. Inside the apartment was a classic Spanish feel although was missing a few things; an oven, a kettle and a working fan or air conditioning. The pool was great and not busy (during Easter) we spent a good few days there as the kids loved it. The staff were friendly and knowledgeable however sometimes the reception was shut when it shouldn’t have been. I would recommend...
"3.5 stars. The apartment was good, situated in a perfect place as everything that we needed was within 5 minutes away. Inside the apartment was a classic Spanish feel although was missing a few things; an oven, a kettle and a working fan or air conditioning. The pool was great and not busy (during Easter) we spent a good few days there as the kids loved it. The staff were friendly and knowledgeable however sometimes the reception was shut when it shouldn’t have been. I would recommend...
"Trato amable y cercano del personal, buena ubicación, pero los apartamentos están muy deteriorados, no se puede dormir, porque no hay cortinas y los corchones y almohadas dan pena."
"Trato amable y cercano del personal, buena ubicación, pero los apartamentos están muy deteriorados, no se puede dormir, porque no hay cortinas y los corchones y almohadas dan pena."
"Fantastic location, short walk to the beach and Yumbo centre, great size rooms. Great size rooms and lovely communal garden area! Host was very informative and a pleasure to deal with. Would recommend 10/10!"
"Fantastic location, short walk to the beach and Yumbo centre, great size rooms. Great size rooms and lovely communal garden area! Host was very informative and a pleasure to deal with. Would recommend 10/10!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The food was INCREDIBLE! Thee rest buffet restaurant and all inclusive I’ve been to by far.
It was very windy and rainy most days I was there but the staff made up for it by putting together games and fun drinks for both adults and kids. It was so much fun but also nice and relaxing. The amenities were phenomenal and my room was impeccable 😊🙌"
Hotel Faro, a Lopesan Collection Hotel - Adults Only
10/10 Excellent
"2nd time at this hotel. This time we booked a junior suite which was amazing. Very large room with a double size balcony and sea view Unfortunately on day 3 I fractured my foot. The receptionist Augustin was so helpful I had to purchase a boot for my foot which he helped source for me as well as organising taxis. Nothing is too much trouble for the staff The girls around the pool were also so friendly. Because of my injury I couldn’t get out but the food in the hotel is really nice. Service and food in Calloq are really good.Breakfast lots of choice. Beds around the pool are ample and so comfortable. We will come back and definately get a junior suite "
"We were there for two nights,20-22/3, the breakfast was excellent, swimming pools lovely and room was great on the first night. The second night we couldn’t sleep most of the night as it was raining heavily and water was dripping through the balcony window onto the floor making a sound even when I placed three large towels on the floor.
In the morning when we were leaving I spoke to Stephanie, customer relations, and told her we couldn’t sleep: she said we could have changed rooms, I replied that it was 2.00 in the night and we were also leaving that morning, also that we would not be returning to the island.She said she would look into the matter, I also showed her a video taken during the night.
Later I asked her if the hotel could pay for our taxi into town as compensation,she said it was not possible as they were a different company.
Later I received her email saying that the weather had affected many other businesses and that I could get an upgrade if I booked again. She clearly did not listen to me when I said we would not be returning ever again.
I feel that this is unacceptable, especially as this was an expensive hotel, the customer service was not up to standard. I have used Hotels .com for many years and never complained, but in this instance I think that some compensation is required "
"We've had a disappointing stay this week. It began at check in when the staff seemed disinterested and not very knowledgeable. We weren't offered help with our cases and had to carry them up 27 steps. The room lacked character, but was generally clean. We tried to book in at the spa to be told it was fully booked ( not a problem). We tried to book later into the week and the staff member then booked us onto the wrong day. Again we decided to switch our itinerary rather than have to explain again. I then received no fewer than 7 emails all in Spanish regarding our booking. I had no idea what they said, so had to go back upto the spa to check all was okay. On the morning of our booked treatments we turned up to find the thalasso was out of order ( no email this time). We had our massages and decided to use the thalasso part later in the week. The massages were a great disappointment, very lacklustre and quite a bit of the 50 mins seemed to be hands off. The room was cold and bare and lacked ambience. We returned later in the week to use the thalasso and found a private party was going on, on the terrace. So instead of a relaxing and serene time all we could hear was the loud boom boom of the base music. The men's changing rooms, were out of use and so we were all in together. Not a big problem, but again no mention pre arrival and it's a very small space.
There's lots more I could add, including lack of a freindly atmosphere, but unfortunately I have run out of characters. "
"Good breakfast, nice room but ‘kitchenette’ is stretching it, there was a fridge and a tea making tray! Busy hotel in the heart of Playa del Ingles, lovely staff and very clean
"