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"Friendly staff. Clean room that was a great size, the king size bed was lovely. The hotel is in a great location. "

"What a superb hotel…. Very clean, lovely rooms, location excellent and a lovely breakfast… well done holiday inn express"

"Everything was perfect "

"Breakfast selection was good but our group could not sit together, there were only 6 of us, as the staff were trying to close down a section of the restaurant for cleaning. We ended up on 3 separate tables, not very customer centric."

"Fantastic hotel, the best in Birmingham. We love The Hyatt and would only ever stay there when visiting, it’s a must. "

"Perfect location, the staff were very helpful and friendly. The room was well equipped, comfortable and clean. Secure car parking under the hotel. Would definitely revisit."

"The reception is not helpful. Everytime I asked something they don’t know and go to there I ask yourself. "