Khách sạn gần Crooked House tại Birmingham

"Our stay was not the best. Dirty cups in room, no milk, very hot room. Asked for a fan which we did receive but it was broken. On a having a shower the head of the shower flew off and hit me. Food basic, at breakfast poached eggs were hard and u only got half a slice of bread. The staff were good, and when i made a complaint i did get my money back. Overall i would never stay here agsin."

"Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there."

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"DO NOT STAY,awful hotel its falling apart ,needs knocking down,no pillows on bed,wasnt even a double seemed smaller,no hot water,mould around the hotel,furniture old and very tired,smell hotel awful,ceiling coming down,they even gave us off milk for hot drinks"

"The rooms are big. The staff were really friendly and efficient. The access to the spa is a huge plus. However, wish parking was free - £6, and shower power should be stronger."

"This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice."

"Value for money. Central location "

"Barely acceptable, is giving more praise than deserved. Bed had a huge dent in the sleep area. Toilets seat was broken, & had been for a while. Lifts none functioning. Room freezing, on what was the hottest day after the year. Actually pump iced chilled water thro radiators. Quilt thin. No food at hotel. Much building demolition. Zero sleep, & i mean zero, cold uncomfortable. T.V. had only one channel "Prime", because i logged into my ,own account. Hairdryer broken, mains leads jammed into...

"Nice place"

"As always very good"

"This was my second time staying in the hotel and i was disappointed unfortunately... My room had a weird smell when i arrived regardless of the windows being opened. The bathroom had seen better days, it was worn down and when i ran a bath for myself, I had to empty it and clean it myself as there were pubes(not mine) and other dirt floating in it... My duvet cover was dirty, it had some dried out fluid on the bottom side. The breakfast was poorly topped at 8:30 in the morning(still 1.5 hours...

"Decent place to stay. Needs some upkeep "

"It was amezing"

"Clean and cozy "

"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"Friendly staff."

"Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. "

"Host was excellent and very friendly. The breakfast was delicious and everything you could possibley want - we didn't have an evening meal but was advised that we would need to pre-order on the day of arrival due to ongoing redecoration works in the hotel. Plenty of parking to the rear of the hotel. Overall an excellent stay."