Tìm khách sạn ở Havering

"The air conditioner was not working and never got fixed"

"On arrival I was told that as I’d requested a quiet room I’d been given a free upgrade from a single to a double - but I had actually booked and paid for a double. The room was clean but one curtain was part hanging off the rail which was a little annoying. When I returned to my room the second night - housekeeping had changed the bath mat and replaced one of the mugs but the other was still sat with milk and a spoon in it."

"The whole hotel smelt of cannabis and smoke. the bedroom was even worse, so bad that I had to leave at 1am as I was struggling to breathe in it. If your asthmatic or dont like the very strong smell of smoke I would avoid at all costs. The bedding stank of smoke and couldnt sleep on the pillows as was so bad"

"There was no microwave in the room, and they could not accommodate the guests by putting one in the reception area. They kept giving excuses while other hotels in the area like holiday inn have microwave in their rooms. They refused to clean the room while staying for 5 days. Never stay here again."

"I had a fantastic stay at the Glass House retreat - the team were amazing! Friendly, supportive, and attentive, they made sure I felt right at home. My room was a treat: clean, bright, and airy, with a fabulous rainforest shower and super comfy bed. And wow, the food! Every dish was delicious, I wanted to take the chef home with me! There were loads of activities to keep me busy, and I left feeling refreshed and recharged."

"parking good - room service good breakfast poor"

"No shops nearby that I know. It is quite remote from town."

"Off the beaten path! Not close to the train station and eating establishments which made it a little challenging. "

"Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

"Great location. Modern amenities. Super clean."

"Great location close to restaurants "

"Comfortable, nice breakfast, lovely location 👍"