Tìm khách sạn ở Hạt Hawaiʻi

"Enjoyed our stay… Great location, helpful staff, and offers activities."

"The tram was either broken down or very slow.We walked more steps in this trip than I could possibly imagine with kids. Also , the pool slides were rarely open because it was understaffed. The staff were very nice and the property was well maintained. The cost of food and drinks was ridiculous"

"Beautiful resort but still needs a lot of maintenance. The most frustrating part was paying the resort fee and parking fee, but watching many local residents use the facilities freely. The family pool was overcrowded with residents, not guests. The pools were supposed to close at 10PM, but on our evening walks we saw a lot of inappropriate behavior in the pools. Wondering how the facility is monitored, because it didn’t seem like there was any rule enforcement."

"The place is on the beach and within walking distance of everything that you may need. It is a nice central location forall things Kona"

"The suite in Ocean Tower was great. The amenities were excellent as well. Kids enjoyed a lot. It takes a long time to get in & out of the resort because the tram is very slow & the canal boats are out pf serbice. We wasted a lot of time getting in & out."

"We love staying here! Great service and great location!"

"House keeping did not show up in spite of repeated calls to the front desk. The wrist bands stopped working after a couple of days. The lady at the front desk and the Assistant Manager were extremely, rude, impolite, and disrespectful. The Assistant Manager was in fact very loud and abusive ion her interaction. I strongly encourage people to find a better place since this is not the kind of customer service anyone should be subject to, especially after paying such an exorbitant price. Our...

"Great location and nice property. That carpets in the u it was quite old and somewhat smelly."

"Stayed here in June and it was amazing. The staff were so nice and personable! Not too bougie at all. The amenities were amazing and I’m certain we didn’t take full advantage of them all. We’ll definitely be back."

"Excellent Hotel and property, the views were amazing, we really enjoyed our short stay"

"This property is certainly has comfortible rooms and excellent soaps and lotions in the rooms. Maid service 2x's per day is excellent! Where the property could use improvement: cleaner pools, with 24/7 access pools water feels like a lot of bodies have made the water mucky. Access to the Ocean bay is far too hot late in the afternoon and again the water is not clear. Maybe access in the morning?? Food is average and this would include Brown's their 5 Star restaurant. The view is beautiful,...

"The rooms were clean with great views. No amenities past 9pm. Everything shuts down. Cannot even buy a water."

"Our 1st evening, we had some problems with getting food. The poolside restaurant had to close early and the bar restaurant ran out of pizza. I’m sure it was an unusual problem, but we didn’t have dinner that night coming in from a long travel day from Texas. All other meals were great, especially breakfast buffet which was outstanding."

"amazing experience"

"This was a beautiful oceanfront condo. Sitting on the lanai was very relaxing looking out to the ocean and the palm trees. The room was very spacious and had all the amenities needed for our stay of 1 week."

"Perfect view of the ocean moku Ola but patio could use a touch on the floor"

"The property is beautifully maintained and very serene. I loved being close to both the ocean and the pool with the little one being the priority. The staff go above and beyond and the kids camp was wonderful for my granddaughter. Areas that need improvement, the good is not of the caliber it should be. Management spoke to me and I know that they are trying, but it was a disappointment, especially when you’re so far from other dining establishments. Housekeeping also fell down in quality after...

"Great stay"