Khách sạn gần Nhà hát Eastman tại Rochester

"Very nice hotel to stay in due to its cleanliness, welcoming and friendly staff, amenities and conveniently close to the Strong Museum of Play. I would stay here again and again if I come to Rochester, NY."

"Wonderful experience. Friendly staff and great location"

"A/c could have been better but overall a fantastic stay"

"This was my first experience with any B&B. It was excellent! I do plan on rebooking the next time."

"Very nice and elegant property. Front desk team member was fantastic!!"

"Hot tub"

"Hot water broken. Closet doors didn’t open and close. Changed rooms. Also has similar problem. Jacuzzi tub wouldn’t fill properly. No drain plugs. Hallway carpets dirty. Desk table in room wobbly , severely. Sofa bed dirty, no sheets , and cushions didn’t fit right ….we had already changed rooms. This was the new room. Parking a disaster, garage not connected internally. Fifty percent of staff excellent , first percent either ride or disinterested in customer service. NEVER staying there...

"👍"

"Everything was great! It was very clean and the front desk staff were amazing. What I didn’t like was the housekeeper came at 11:12 AM and told us we needed to leave for checkout. We were almost done packing our bags, but we still had until 12:00 for checkout. The front desk staff confirmed 12:00 was checkout time, and apologized for the housekeeper."

"My family and I had a huge, clean, one bedroom room that was perfect, except that the bathroom was in the room, so our kids had to walk through our room to use it. Breakfast was better than most other hotels we’ve been to, but the layout of the breakfast area is terrible, a very crowded and small area. The location is ok, the river is pretty cool, and there is halal food across the street that was very good. Front desk staff was very nice and helpful."

"Staff was very friendly and helpful. Easy check in and check out. Nice room. Comfy beds. Lots of places to shop and eat nearby. Would stay again."

"The location is very convenient for late flights."

"Clean rooms, friendly staff!"

"Great visit room was clean & staff was friendly/helpful."

"Staff was very friendly. Room was clean but smelled like the carpet had been wet. There wasn’t any shampoo in the bottle in the shower."

"Very nice but shower floor was slippery"

"To be honest with all of you I don’t know why this area is expensive during the weekend but for over $200 a night with taxes and fees I think this place is expensive. Besides this, the room door never fully locked if you left your room, towels smelled clean but had stains on them and the mini fridge well was too small and did not work. More like a motel than a hotel or inn."

"We absolutely loved our stay at Hampton Inn & Suites Rochester/Henrietta! The hotel itself was clean, comfortable, and well maintained, but what truly made our experience exceptional was the incredible staff. Jordan greeted us upon arrival with a warm smile and made us feel welcome from the moment we walked in. He provided all the information we needed, made sure we knew about the hotel's amenities, and genuinely asked if we had any questions or needed anything else. His friendly and...

"La propiedad muy limpia, súper cómodos los cuartos. Todo súper bien, de volver a la ciudad volvería a hospedarme con elllos."