Khách sạn Emmen

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"Prachtig hotel. Alleen het avond-eten duur voor wat je krijgt. Maar voor de rest geweldig."

"No have A/C. The breakfast is ok."

"Omdat er geen airco aanwezig is moesten snachts de ramen open om de slaapkamer enigszins te koelen. Omdat er geen horren voor de ramen zaten, vlogen er binnen de kortste keren 20 vliegen binnen die ons de halve nacht wakker hebben gehouden. Ook op het terras van het hotel waren erg veel vliegen die op ons en het eten zaten."

"Very nice place"

"Pros: The staff was very friendly, especially, Jamie, who served breakfast each morning during our stay. We got there at 12pm and they allowed us to check in early, which was helpful. The hotel is easily by public transportation. The included breakfast was great. Cons: There is no AC in the rooms, only tower fans so may not be ideal during summer months. We had booked a room for 4 (2 adults and 2 kids). For the kids, they provided a bunk bed. Because of the this, the person sleeping on the...

"The smell was not so good,I guess from the surrounding"

"Amazing hotel. Our room with private sauna and Mountain View’s was the best room I’ve stayed in. Lovely staff and food also very delicious in the restaurant. Perfect stay!"

"everything was lovely!"

"Não tem elevador, ar condicionado e os quartos ficam em um prédio separado da recepção"

"We were warmly welcomed by Sophia who was excellent in handling our check-in. We checked in bit late but nevertheless she was very helpful in giving us our keys very fast and guiding us to our room. We spent a very nice evening at their bar, ordered some food and then went to sleep. The room was excellent and is very spacious and the bathroom was very clean. We got up in the morning and went for a walk around the property and were amazed to discover a great wooden bridge right behind the...

"Very Clean room and hotel. Great Breakfast included. Only staff available as for the breakfast. No private kitchen in the apartment. But there is common kitchen/breakfast area with free coffee anytime. Free laundry/dryer available. Amazing lake across the street. It was so serene to walk along the lake. Restaurants available in the area walking distance. Free parking was available at the hotel parking lot but limited number of spaces. We got the last spot the first night as we came after 8pm...

"Good"

"Excellent breakfast and views. Charming area. Very popular. Parking was convenient. I stopped for a work trip but would go again for personal"

"Very pleasant experience, clean friendly."

"Tidy room, staff are very friendly, breakfast was excellent, air conditioning was a must with the hot weather. Thank you"

"Great hotel in fabulous location with fantastic lake and mountains views. Staff were excellent and amenities were good. Shame for us was that there was major expansion construction work going in directly in front of the hotel and although 'paused' for summer we were not told about any of this until a few days before we arrived. Despite the 'pausing' there was still noise and dust being created directly in front of our room (and almost all other rooms) every day by workers apparently dealing with...

"Great position on the Lake with easy access into Luzern, CHF4 each way. The rooms are spacious and well equipped with standalone Aircon which proved useful during our visit. Be aware most room do not have an unrestricted view of the lake due to a property in front of the hotel. Breakfast is taken across the road at the old hotel, but is good. The restaurant is in the same location across the road and we had a reasonable meal there. There is also a good Brazilian restaurant nearby. Be aware...

"sehr schöne Umgebung "

"Clean room"