Khách sạn Exbury

"No toast or fried eggs at breakfast."

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"Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers"

"The positives were the airy room and lovely garden. The big negative was the buffet breakfast which they proudly claim to be award-winning. The reality is that for a 4 star hotel, the quality and range of options was extremely poor. Too many short cuts and cost cutting. The veggie options were limitd and not displayed on the tables and there were no extras (eg crushed avocado) even if you were willing to pay a bit extra. There was no fruit yogurt in individual pots and no higher quality healthy...

"This was our 2nd stay when visiting Portsmouth for gigs. The hotel team are always very freindly and helpful. The breakfast is always good with good selection of fruits and juices to compliment ( if you actually have room). Free parking on a 1st come basis. All in all a great place to stay when in Pompey!"

"Sadly the hotel did not meet our expectations. The first room we were allocated had mold round the windows and in the bathroom and it smelt funny. The staff were very good and gave us a new room but it still wasn't great. It is possible that we were just in the old part of the hotel - if so, avoid low number rooms. Breakfast was good and location nice."

"Hotel is easy to find and has plenty of parking. Rooms were fine, with enough space and necessary facilities. We needed three rooms, and staff had arranged that they were three adjacent rooms, which was good. Breakfast was excellent and the staff were very accommodating - we needed some breakfasts to take away for some of our party who were out running during breakfast service. Evening meal and service in bar were also good, even though it was a busy evening. We would definitely return to the...

"After a slow check in. Everything else went smoothly. Excellent dinner and breakfast.Very attentive staff. Highly recommended. Enjoy our nights stay. Great value"

"Nice spacious room and well appointed. Stuart was very welcoming and outlined the facilities available. As well as in-room coffee & tea facilities there's fresh milk and sodas in a fridge in the lounge. There's an optional continental breakfast which is delivered to your door at a time of your choosing in the morning and can be enjoyed in-room, in the lounge or in the garden. Alternatively, if you prefer a cooked breakfast, there are a couple of nearby cafes recommended."

"Lovely grounds and dining area. Corridors in our accommodation block were somewhat shabby and in need of updating. Paint was peeling on the bathroom door. Double bed was standard rather than king. Room amenities were fine, suited our needs. Breakfast was more than adequate although there was a delay in replacing some hot food. Very convenient location."

"Good choice of breakfast items"

"The environment is unique to"

"Very friendly and helpful. Recommend executive suite with King Bed."

"Excellent."

"Location excellent for attractions. Reception was nice and a bit quirky. Room was a bit bland although recently refurbished. Breakfast was adequate. Air conditioning in the room would have been nice, a fan was provided. If the temperature had been any warmer it could have been a problem. We managed to get free parking at the front of the hotel which was a bonus, spaces were limited."

"The member of staff couldn’t find our booking and made us feel like we hadn’t booked it until I showed them the confirmation, but no apologies and said they were having IT issues, they then said the air conditioning hasn’t been working since May, but nothing mentioned on there web site, so it was a very uncomfortable stay and TBH I wouldn’t have booked that hotel as we are in a middle of a heat wave and staff were not helpful!!!! I have complained but not heard from them yet"

"Good location, clean rooms and pleasant staff"

"Another great stay at the New Forest Lodge - super convenient for a pre-cruise stay. Rooms are well appointed and great value, the Indian restaurant next door and a pub up the road is a bonus."

"A good hotel with helpful staff. Breakfast buffet good. Crazy practice of charging hotel guests to park but that seems to be a growing trend. Be honest and include the charge in the hotel costs instead of hiding additional costs."

"This is easily the best hotel in Portsmouth- best location, easy included parking out front on. there own grounds. Large, traditional old hotel, but well kept. 24 hour bar for residents. Upmarket restaurant. One major drawback - no aircon in the bedrooms or the hallways stairs etc.: a big problem if you are there during a heat wave -36! - as I was. I would still book again though, but only in cooler weather."