Khách sạn gần Nhà ga Fuji Subaru Tuyến 5 tại Narusawa

"We were really excited to stay at HANZ Outdoor Resort, but the experience was a major disappointment. Communication was poor from the start. We were told we needed a local number for pickup, but when we called from the bus station using one, the staff said they didn’t speak English and refused to pick us up without any clear explanation. We had to take a taxi instead. There were also several unclear and misleading policies. We were told we could chop wood, but no one showed us where to do it or...

"Staff were friendly and kind. Room was small but comfortable. Outdoor tub was nice during day time in winter. Clear mount fuji view "

"Staff was helpful and the room was beautiful."

"I really wanted to enjoy my stay more than I did as the people who run it are lovely and the place itself looks wonderful. We stayed in one of the Bridge Rooms so the other ones may be ok, but it's slightly misleading as the photos of the bedroom for the Bridge ones must show one of the beds in the larger buildings. The problem is the bedrooms are just too small. You could walk past the bottom of the bed so if I needed to get up in the night, I had to climb over my wife! The sofas in the...

"Simple and clean Good stunning view of Mt Fuji from the hotel."

"客室は清潔で、外で焚き火をすることもでき、楽しい滞在になりました。"

"とても綺麗で、満足でした"

"第二次入住，入住四天五個人10瓶水太少了，跟櫃檯需求，櫃檯回應水不能給。需求面紙2盒看起來給的都很為難😕"

"Amazing service and beautiful views!"

"Wonderful staff and a very nice place. Good views of Mount Fuji and the outdoor private bathtub was great for soaking in some hot water. Check in is really easy (you'll need to use a translation app at times if you don't speak Japanese). For US Residents who aren't used to sleeping on the floor on just a futon mat or 2, you may be a bit stiff waking up. We had to ask for a couple of extra mats and the staff was very helpful and understanding. Its about a 30 min walk to town where we rented E...

"My stay here was amazing! The heater worked great and the staff was very helpful and showed us how to turn on the heaters. We were very thankful we had the opportunity to stay at this lovely place as well as see Mount Fuji from our dome. "

"The room was stuffy and smelly, especially the pillow, it smelled terrible..."

"全体的に明るくとても清潔感を感じました。到着した翌日が大雪でしたが、プレイルームで運動させる事が出来たし、オムツの種類も多かったので安心して滞在することができました。朝食、夕食共にBGMもあり落ち着いた雰囲気で料理を味わえました。是非また泊まりたいと思います。"

"お風呂に洗面器が欲しかったです。 あとテレビが大きければさらに良かったですm(_ _)m"

"富士山が天候の影響で全く見えなかった 朝食バイキングやサウナはとても良かった"

"The walls are literally paper thin and someone was partying until 4am so we didn’t sleep. You can hear a door close from the other side of the hotel. Wouldn’t recommend if you like sleeping. "