Khách sạn Mũi Glen

"The elevator was disgusting and smelled terrible. The room was full of hair and dirty clothing on sides and underneath the bed from previous people. The AC was loud and broken. The bathroom looked like someone kicked out the door from the inside out and the chips in the tub were rusted. All this forced us to leave at 3am when our 2 year old started coughing non stop from the poor air quality. ~ Semper Fi "

"Bed was super comfortable and staff was great"

"Not only was the room still not ready after 5 but Vicctorjia was unhelpful. She was to busy checking in other people and kept telling us they were checking on our room. We told her we had plans but it was none of her concern. When we said we wanted a manager all of a sudden our room was ready. The room was ok except for the squeaky bathroom door ( that was loud enough to wake the other person in the room). When we fell asleep the fire alarm went off with no instructions. I would never stay...

"Clean chain hotel with good amenities but in small rooms. Great location. Felt overcrowded busy and a little unwelcoming.... this led to regular crowding and queues for the elevators, which then didn't always take you to the floor booked. Breakfast was, likewise overcrowded and difficult to find seats for even 2 or 3 people."

"las habitaciones sucias, el gimnasio muy sucio, duramos 50 minutos haciendo el check OUT... todo muy sucio y desorganizado."

"Je vais encore moins fortement cet hôtel qui est à tout point de vue excellent l’accueil, l’organisation, les chambres la disposition franchement j’ai rien à redire et si je dois repartir, je reprendrai le même hôtel c’était parfait. Les prestations sont à la hauteur et contrairement à ce que j’ai pu lire, il n’y a pas du tout de problème avec les ascenseurs, l’organisation est tellement bien faite nous avons adoré et en plus c’est très très bon. "

"Staff very helpful, room spotless good bar, beautiful location, overlooking Times Square."

"Excellent!!"

"The bunkbeds are good and very clean. Only thing is that there is a communal shared bathroom with no sink located in the hallway. The sinks are in the room and the bathroom is down the hall. Not too much of a struggle but something to consider if you want more privacy."

"All staff was extremely helpful and the room was clean and comfortable. Great location to get to our show or walk to nearby attractions. We will stay again!"

"Great friendly helpful staff. "

"The hotel was having an issue with hot water and AC during my stay, but the staff were very apologetic. The issues were beyond their control and they let us know what was going on, so I did not count it against them in my rating. I loved the doorman who was very courteous and helpful. The suite was very spacious and comfortable. There was no view, but the room was very quiet and private."

"Great staff, rooms kept clean, my minor critique would be that for the price there should be a complimentary breakfast otherwise it’s a great resort to stay in for New York City"

"Comfortable bed, helpful staff, great location "

"This was our second time staying at the Lucerne- and it will continue to be our go-to hotel when visiting our old neighborhood. The staff is so kind, the hotel is clean and cozy, and the location is perfect. We can’t wait to return! "

"Este hotel superó mis expectativas, las camas eran cómodas , la ducha estaba bien y buena presión de agua , la calefacción perfecta, y la ubicación súper ! Al frente del hotel había un restaurante súper bueno , todo céntrico el personal súper amable ! Si vuelvo a New York este será mi lugar seguro ❤️"

"Excellent location!"

"Great location and Starbucks in the lobby"

"An affordably ideal hotel, especially for solo travelers with minimal space needs who can forego all amenities except free morning coffee. "

"attention ""surtaxe"" de 230 $ sur place pour un séjour de 5 nuits... ponction non expliquée par l'hotel "