Khách sạn Grantwood Village

"It was a very clean property super quiet slept all night. If I could give it a six stars I would."

"I was told I wouldn't be getting keys till the next day. Anytime I wanted in my room an employee would let me in. I obviously said that was unacceptable and wasnt staying there. They said they would still charge me for the room as it was a non refundable reservation. Last time I stayed here it was just atrocious. I had forgotten that whole event until I pulled up. Never ever again. But the lady at the front desk was nice. "

"The room was nice and clean, very spacious bathroom. Bed was comfortable. Pool was a shared indoor/outdoor, we did not use but did get in the hot tub! Very nice. Clean and relaxing. Breakfast was very good! They even offer a soft drink machine with coke products! It’s also open in the evenings and they have popcorn for a late afternoon snack! Nice treat! Safe area of St Louis with shopping and eating options within a 5 minute or so drive!"

"The first 2 nights were loud, especially the 2nd. I kept quiet until 10 pm but that didn’t seem to help. Dogs barking in the lobby which was down the hall from my room. Loud kids and adults in the hallway. I asked the next morning if they could put a “Quiet” sign out and was told that quiet hours start when the pool closes. I said obviously people don’t know that. I will never stay here again and will probably never stay at another best western again. It would not have hurt the clerks...

"The rooms were very clean and the staff was helpful. It was very convenient for dining, especially with Denny's being right next door. The food was awesome. Awesome & Enjoyable Stay here with my family of 7."

"Spacious room with clean bathroom. Beds were comfortable. Hot tub could be hotter but understand it could be a liability. Breakfast was as stated. Would like to see more whole wheat bread/English muffins and fresh fruit. It was nice to have fresh coffee at 6 am available for our departure. Would stay here again."

"Overall a great stay. Staff were friendly and spoke anytime we passed and were extremely helpful. Bathroom in room was extremely small. Breakfast was good although it was same thing every morning."

"I got the hotel and I fully understand why my friends referred to me this place!! I did late checkout and they help me at the front desk so perfect!! Thank you"

"We did not stay for breakfast. We did not gamble either, but the stay was very nice, easy access and exit. Would stay again. "

"I was awakened Friday night by very loud drilling and hammering on the wall above my bed. The front desk staff basically said “deal with it/it won’t take long” and the manager called to tell me it was my fault because I checked in a day later than reservation and even though he personally managed my lost reservation on check in, he had no idea anyone was in my room. Windows are dirty, space smelled musty, and the property is generally tired and run-down. When I asked for my wifi password as...

"This was the most awful experience ever got there on Thursday April 23rd and got in the room a none smoking room someone had been smoking got moved to another room it hqd bed bigs have proof videos and pictures had to stay there wasnt any hotels available because of a event in town left as fast as we could Saturday April 25th "

"Parking was good. The windows over the pool could use a cleaning and feature breakfast would be a plus"

"Good breakfast; comfortable bed"

"The room we were assigned to, the floor was sticky and had spilled liquid. Reported this to the front desk, and she blew me off. The breakfast staff was excellent with a few mishaps with (1) coffee maker operating, and no cranberry juice."

"The property was just okay, as it was a little dated. All the staff were very friendly. The breakfast area was kinda dirty, and the floor was sticky too. The TV service was broken for a few hours the first day, and on my last two days, one of the two elevators was broken, so it took quite a while to get up to the room."

"It was a room and that is about it. Don't expect too much. A lot of the property seemed a little run down. "

"Amazing options for breakfast. Staff was kind . The room was clean. "

"We stayed on a Friday and the reception was chicken fajitas and tortilla soup. This has happened to me before. I don’t care for Mexican food due to spices. It would be nice to have a second opinion! Offer a non Mexican soup maybe or a better salad than spinach."

"Everything was to my liking during my stay "

"Yes this place goes above and beyond to make sure you're comfortable"