Khách sạn Grassmoor

"Excellent communication. Clean and warm property. Awesome check in instructions. Comfortable. "

"Check-in - painfully Slow... Insisted on charging a £50 "deposit" at check-in that wasn't mentioned at the time of booking, then after reluctantly paying by card and SEEING THE GREEN TICK AND APPROVAL CONFIRMATION on the terminal screen, the receptionist claimed it hadn't been successful, and I'd need to pay it again (which I refused to do). In the one small lift, the button for the Ground Floor was taped over with the message "Not Workig" (sic) meaning the only way to get back to the ground...

"The room was clean, but the main door didn’t latch on its own and the strike plate was loose. I had to mess with it to get it to latch properly. The shower floor was ultra slippery and the lack of a shower curtain allowed the splashing water to spill out onto the tile floor making getting out treacherous. The soap did was hanging off the wall.The sauna was closed due to repairs and the pool closed early. The "

"Superb hotel in beautiful surroundings."

"Ecellent everything "

"Friendly, accommodating host. Room was spotless with everything you need. Help yourself breakfast spot on. Excellent addition of gym and pool table. Will definitely stay again. "

"Room was clean but toilet could have done with a good clean, especially around the rim. "

"breakfast very good,staff excellent,plenty of parking well lit."

"Everything you need, though a bit of updating in the bathroom would make it look better, Friendly staff & good evening meal & good quality breakfast. Good value for the money paid Thanks "

"Clean, all amenities and friendly staff 👌 "

"My room was nice but smelt heavily of chips due to being above kitchen extraction. Dinner was lovely and priced well. Nice welcome too"

"We stayed for a night and had a really lovely time there. We enjoyed their spa facilities and the delicious breakfast! The room was spacious and the beds were comfortable. Our 17 year old boys had tons of fun in their games room playing table tennis, snooker and giant kerplunk and also played tennis outside. We will definitely be back to visit! "

"Room was clean, but property needs maintenance - peeling paint on room sash window, hook on bathroom door broken off and missing. Otherwise very comfortable, Continental Breakfast good and staff lovely."

"Lovely modern rooms and facilities. Staff are friendly and welcoming"

"Breakfast was one of the best breakfasts weve ever had!! Room was small but cosy and had everything you needed"

"Nice place in the country."

"No pool But plenty of shops and places to eat "