Dear Rupert,Thank you for sharing your feedback! We're delighted to hear that your stay with us met your expectations and that you found our room clean and the check-in process easy. Providing a seamless experience for our guests is always our goal, and we're glad we could deliver. We hope to have the pleasure of welcoming you back again soon! Kind regards,Jolanta, Team Leader

Dear Rebecca, Thank you for your kind review! We're delighted to hear that you enjoyed your stay and the breakfast. We hope to welcome you back again soon for another wonderful experience.

Dear Kelly, We're truly sorry to hear about your discomfort during your stay. Your feedback about the room temperature and layout is invaluable to us, and we apologize for any inconvenience caused. Rest assured, we'll investigate the issues you've raised and take immediate steps to address them. Our goal is to ensure all our guests have a comfortable and enjoyable experience, and we appreciate you bringing these concerns to our attention.

Dear Karen,It sounds like you had a generally positive experience! It's great to hear that the room was clean and the bed was comfortable. Friendly and helpful staff can really make a difference in a stay, and it's fantastic that they were quick to accommodate your request for more tea bags. Enjoying toasted sandwiches and drinks in the bar sounds like a cozy way to unwind. It's also a plus that there was ample parking and no disturbances from the main road.Noting the leaky shower and the desire for more towels and better quality toilet paper, those are definitely areas where the hotel could improve. However, I'm glad to hear that these issues didn't overshadow your overall stay. Thank you for sharing your feedback, and we look forward to welcoming you back if you're ever in the area again.Warm Regards,Jolanta, Team Leader

Dear Nick,Thank you very much for your feedback.If you ever find yourself in need of accommodations again, we'd be more than happy to welcome you back!Kind regards,Jolanta, Team Leader

Dear Olushola, Thank you for sharing your detailed feedback about your recent stay with us. We sincerely appreciate both your positive remarks and your constructive comments as they assist us in making necessary improvements.We apologize for any discomfort caused by the lukewarm heating during your winter stay. Your input is valuable, and we will investigate and address this issue promptly to ensure a more comfortable environment for our guests.We also appreciate your comments about the food quality and have taken note of your concerns. Our culinary team will review and make necessary adjustments to enhance the dining experience for our guests.On a positive note, we're pleased that you found our hotel's proximity to the motorway and shops advantageous. We're also glad you enjoyed the quiet surroundings, 24-hour reception, and the friendly and helpful attitude of our staff.Your feedback is important to us, and we hope to have the opportunity to welcome you back, providing an improved experience. If there are any further details you'd like to share or if there's anything specific you feel we should address, please don't hesitate to reach out.

Dear Guest, Thank you for taking the time to share your feedback, and we appreciate your rating of 80/100. We value your input, and we're always eager to learn how we can enhance our guests' experience.If there are specific areas where you feel we can improve or if you have any additional comments, please feel free to share them with us. Your insights are important to us as we continually strive to provide the best possible service.We hope to have the opportunity to welcome you back and exceed your expectations in the future.Best regards,

Dear Jameelah,Thank you for your review and for choosing us for your stay. We're glad to hear that overall, your experience was positive. We're committed to continually enhancing our guests' experiences and hope to welcome you back again soon for an even better stay.Best Regards,Jolanta, Team Leader

Dear Philip, Thank you for your feedback! We're delighted to hear that you found our hotel to be a perfectly fine choice for your business stay. Your comments about the cleanliness, tidiness, and reasonable price point are greatly appreciated.We're glad you enjoyed our breakfast offerings. Your satisfaction is our priority, and we aim to provide a comfortable and convenient experience for our guests.If there's anything specific you'd like to share or if you have further suggestions, please feel free to let us know. We look forward to welcoming you back for another positive stay in the future.Best regards,

Dear Gopiram, Thank you so much for the perfect score! We're thrilled to hear that you had an exceptional experience with us. Your support and positive feedback mean the world to us. We look forward to providing you with more fantastic moments during your future visits.

Dear Maryam, Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. Your input is important to us, and we'd appreciate any specific details you can share to help us understand where we can improve. We're committed to addressing any concerns you had and hope to have the opportunity to make things right in the future.

Dear Guest, Thank you for sharing your experience with us. We're truly sorry to hear that the room size didn't meet your expectations. Your feedback about the limited space in the new wing is valuable, and we apologize for any inconvenience this caused during your stay. We'll definitely take your comments into consideration as we continue to improve our accommodations. If there's anything else you'd like to add or if there's a way we can make it up to you, please let us know. We appreciate your feedback and hope to have another opportunity to provide you with a better experience in the future.

Hi Joseph, Thank you for taking the time to leave a review. We value all feedback as it helps us improve our services. We're sorry to hear that your experience didn't meet your expectations. If there are specific areas where you feel we could enhance our services or any issues you encountered, we'd greatly appreciate more details. Your insights are crucial to us in our efforts to make every guest's stay exceptional. We hope for the opportunity to better serve you in the future.

Dear Sean, It's wonderful to hear that you had a great stay with us! Thank you for highlighting the convenience of our location in terms of accessing the M25 and A13. While the area might be remote, we're delighted that our proximity to these major routes served you well. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

Dear Mike, Thank you for sharing your feedback. We're sorry to hear that your experience was average. If there are particular areas where you feel we could improve or if there were any specific concerns during your stay, please let us know. Your input is valuable to us, and we're committed to making every guest's experience better. We hope to have the chance to exceed your expectations during your next visit. Sincerely,

Dear Shania, I'm sorry to learn that your experience fell short of expectations. I hope we will have an opportunity to better serve you in the future. Sincerely.

Dear Lisa, Thank you for your kind words! We're thrilled to hear that you had a pleasant experience during your stay. Maintaining a clean environment and ensuring friendly service are top priorities for us. If there's anything specific that made your stay enjoyable or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back!Sincerely.

Dear David, We're delighted to hear that our hotel suits you well and meets your expectations. Your kind words about the location, amenities like the desk, comfortable sleeping arrangements, and the friendly staff mean a lot to us. If there's anything else we can do to make your experience even better or if you have any specific preferences, please feel free to let us know. We're thrilled to have you as our guest and look forward to your next visit!Sincerely.

Dear John, Thank you so much for your fantastic 10/10 review! We are thrilled to hear that you had an exceptional experience during your stay with us.It's incredibly rewarding to know that our efforts to provide a top-notch experience have resonated with you. Your positive feedback is a great source of motivation for our team, and we appreciate you taking the time to share your thoughts.We look forward to the opportunity to host you again in the future.Sincerely,

Dear Guest, Thank you so much for your fantastic 10/10 review! We are thrilled to hear that you had an exceptional experience during your stay with us.It's incredibly rewarding to know that our efforts to provide a top-notch experience have resonated with you. Your positive feedback is a great source of motivation for our team, and we appreciate you taking the time to share your thoughts.We look forward to the opportunity to host you again in the future.Sincerely,

Dear Anna, Thank you for taking the time to share your feedback. We're genuinely sorry to learn that your experience fell short of expectations, and we appreciate your honesty.Your feedback is invaluable to us, and we would appreciate the opportunity to understand more about the specific issues you encountered. If you are open to providing more details or suggestions on how we can improve, please feel free to share.We are committed to delivering a better experience for our guests, and we hope to have the chance to make amends and exceed your expectations on a future visit.Thank you for bringing this to our attention.

Dear Spencer, Thank you so much for the outstanding 5/5 rating! We're thrilled to hear that you had a fantastic experience during your stay.Your positive feedback motivates us to continue delivering excellent service, and we look forward to the pleasure of hosting you again in the future.

Dear Miriet, I am sincerely sorry to hear about the challenges you experienced during your stay in room 43. Your comfort is of utmost importance to us, and it's disheartening to learn that the room had issues with mold, cold temperatures, and a smelly carpet.I assure you that we take this feedback seriously, and I will immediately address the concerns raised about room 43 to ensure the mold and odor issues are thoroughly resolved. Additionally, I apologize for the inconvenience you faced when trying to reach the receptionist. We will investigate this matter to ensure prompt and efficient communication for all guests.Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.

Dear Gregg,Thank you for sharing your feedback and for choosing to spend your weekend with us! We're delighted to hear that you had a great experience.We look forward to the opportunity to welcome you back for another wonderful stay.

Dear Andrew, Thank you for taking the time to provide your feedback, and we appreciate your 8/10 rating. We're glad to hear that your overall experience was positive.If there are specific areas where we can improve to earn a perfect score from you in the future, please feel free to share your insights. Your feedback is valuable as we strive to enhance our services and facilities.We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.

Dear Christina, Thank you so much for your loyalty and for choosing to stay with us for the third time! We're thrilled to hear that you loved the hotel, and it's always a pleasure to welcome back valued guests like yourself.We're especially delighted that you enjoyed our breakfast—it's wonderful to know it was top-notch and added to your overall experience. Your feedback is greatly appreciated, and we look forward to providing you with many more enjoyable stays in the future.

Dear Florin, Thank you so much for your glowing recommendation! We are honored and delighted to receive your positive feedback. It means a lot to us that you had such a positive experience at our hotel.We look forward to the pleasure of welcoming you back for another exceptional stay in the future.

Dear Jesse, Thank you for taking the time to share your positive experience with us! We're delighted to hear that your last-minute booking was handled smoothly and that our staff made you feel welcomed despite the late-night arrival.We're glad to know that you enjoyed a comfortable night's sleep, even with the noise from the bar and being on the ground floor. Your kind words about our team's hospitality are truly appreciated.Thank you for choosing Ibis London Thurrock M25 and we look forward to welcoming you back in the near future. Sincerely,

Dear Patrick, Thank you for sharing your feedback about your recent experience. We take all comments seriously as we continuously strive to create a comfortable and welcoming environment for all our guests.If there are specific details or incidents you would like to share privately to help us address this issue, please feel free to reach out to us directly. We value your input and appreciate the opportunity to improve.Sincerely,

Dear Andrew, Thank you for taking the time to share your feedback. We're pleased to hear that you found our location good, although we understand the added expenses with public transportation to London may be a consideration.We appreciate your understanding that this is beyond the hotel's control, and we're glad to know that otherwise, you had a perfect stay. Thank you for choosing Ibis London Thurrock M25. We hope to have the pleasure of welcoming you back for another stay in the future.Sincerely,

Dear Peter, Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience with our staff during your stay. Our team is dedicated to providing excellent service and making our guests feel welcome.We're sorry to hear that you didn't enjoy our breakfast. Your input is valuable to us, and we hope to have the opportunity to welcome you back in the future and provide you with a more satisfying breakfast experience. If there are any specific suggestions you have for how we can enhance our breakfast offerings, please feel free to share them with us. We're always looking for ways to make our guests' stays more enjoyable. Thank you again for choosing our hotel, and we look forward to serving you better in the future.

Dear Scott, I'm sorry to hear about the issues you experienced during your stay. It's great that the staff at the reception were responsive to your concerns and quickly arranged a room change.However, it's disappointing to learn that the condition of the rooms and hallways left much to be desired, and the location was also a drawback. Your feedback is important, as it can help the hotel address areas that need improvement. We appreciate your honesty and hope that your future accommodations are more in line with your expectations.

Dear Elaine, Thank you for taking the time to leave as a feedback following your recent stay with us. It's wonderful to learn that the hotel met your requirements. Your feedback is much appreciated, and I'm sure it will be encouraging for the staff. We look forward to welcoming you back on your next visit.

Dear Lorraine, Thank you for taking the time to share your positive feedback. We're pleased to hear that you found our hotel very good for the price paid. Your satisfaction is important to us, and we appreciate your acknowledgment.Thank you for choosing Ibis London Thurrock M25, and we look forward to welcoming you back in the future.Sincerely,

Dear Stuart, Thank you for sharing your experience at the hotel! Your feedback will be valuable for others seeking an enjoyable and convenient place to stay. Safe travels, and we look forward to welcoming you back!

Dear Michael, We sincerely appreciate your fantastic review and for choosing to stay with us, especially when you were attending the BTCC event at Brands Hatch. It's great to hear that you had a wonderful experience at our hotel.We understand that early check-ins can be a bit challenging, but we're delighted to know that our staff were able to accommodate your needs by providing you with a luggage room to store your bags. Making your stay as convenient and comfortable as possible is a top priority for us.Moreover, we're thrilled that your check-in process was smooth and that you found your room to be clean and comfortable. We take pride in maintaining high cleanliness standards to ensure our guests' well-being.Your feedback means a lot to us, and we hope you enjoyed your time at the BTCC event as well. We look forward to welcoming you back for your future visits.Sincerely,

Dear David, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We deeply regret to hear about your disappointment with the bed configuration in your room.We understand that a comfortable night's sleep is crucial during your stay, and we sincerely apologize for any inconvenience caused by the double bed setup. We assure you that our intention is always to provide the best possible experience for our guests.We appreciate your feedback, and we hope you'll consider giving us another chance to provide you with a more pleasant and comfortable stay in the future. If you do decide to stay with us again, please feel free to contact our staff in advance to discuss any specific preferences or concerns you may have, and we will do our best to accommodate your needs.Once again, we apologize for any inconvenience you experienced.Sincerely,