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"Luv the staff! Nice, informative and very accommodating! The hotel itself has definitely seen its glory days but I honestly think in its present this adds to its charm. I love the english breakfast and looked forward to it everyday that we were there. The rooms were definitely smaller than the more updated hotels but it suited our needs. I would recommend this hotel for its accessibility so close to Paddington station. "

"Modern clean rooms and great location"

"Friendly staff, checked us in early with no problem, clean room and bathroom, complimentary water! Great location for exploring the city!"

"Breakfast and customer service very nice "

"All very comfortable and excellent service. Free airport shuttle a bonus"

"Clean room. "

"A brilliant location for exploring the cultural attractions along Southbank and easy walkable access into the West End. Also close to bus, tube and train connections. Comfortable, clean rooms, especially those with a river view are lovely. Excellent bar and restaurant options and the staff are really friendly, professional and efficient."

"This hotel was so great. The location is absolutely perfect. Make sure you pack your walking shoes and you can get to pretty much everywhere in central London! Staff was also incredible. Also free laundry on the second floor if you have a longer term stay. "

"Room was small, no real closet space or minifridge, but great overall. Would 100% recommend"