Khách sạn Hagley

"An excellent stopover on a long journey north! It indeed has the air of a conference centre, and obviously was very quiet as there was no conference on, and that suited us. Our single bedrooms were small, but adequately equipped with a comfortable chair, and tea-making facilities, and nice en-suite. The rooms were very quiet, and had very comfortable beds. Ample parking, in beautiful grounds The evening bar menu had a good choice, and breakfast menu had a good range of choice, and was very...

"Very good all round, the old style rooms recently refurbished to a high standard Staff were very helpful and polite Would stay again"

"Loved the mood of the place, middle of nowhere in the midst of some beautiful countryside. Gardens were top notch but weather sadly precluded their use. Staff were helpful and room spotless. Only slight downer is that the shower was scalding. Could not get cold water into the shower. Only there for 1 night so not a big deal. Parking easy and EV charger useful. Breakfast was tasty and well presented. Much to like about the Manor. 👍Recommended."

"This was a last minute booking and the room wasn't ready when we arrived so we had a little wait until it was ready. The manager (Tanya I think?) was very helpful, kept us informed and gave us a free drink while we were waiting which was much appreciated. The room itself was good, it was ground floor and close to McDonalds but we couldn't hear any noise from outside. I didn't find the bed or the sofa bed particularly comfortable but it was fine for one night. The only thing that would have been...

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Quality hotel great facilities and happy staff.Eat in restaurant again good quality.Stayed overnight prior to an early flight from Birmingham next day.Relaxed great start to our holiday"

"Everything was amazing"

"Really nice room, clean and comfortable. Staff friendly and welcoming."

"10/10"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Everything was exceptional. The staff was incredibly helpful. The rooms were gorgeous. The food was great. But I cannot say anything better about that staff. They were absolutely lovely."

"the breakfast wasn't the best to be honest. my smoked salmon beneath a lovely egg was not fresh and was browning at the edges."

"Staff very helpful and professional"

"This is INDUSTRIAL hotel keeping. Useful if you need to be at the Airport overnight, but that's all"

"Located in centre of town there was a lot of noise from people going to and from pubs/clubs, also a lot of boy racers in there cars driving around and around constantly past our room window, we did stay on a Saturday night so probably busier than other nights, but had to have window open due to being hot and no air conditioning, and even with window closed still quite noisy. Made it difficult to sleep till about 2am when people started going home, obviously this is out of the hotel’s control and...

"Bank House is a nice well maintained hotel with quality teas and coffees in the rooms."

"Lovely old building. Nice bathtub. Lots of parking. Staff were very helpful n friendly. Excellent breakfast. Lidl is right across the road."

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...