Khách sạn Hartlebury

"We have stayed here 4 times for overnight stops. Everything is lovely and clean, staff, for the most part are pleasant and professional - I say for the most part - on our latest visit, we ordered a wine spritzer and specified soda, not lemonade and a half pint of pepsi. We got a spritzer with lemonade and a full pint of pepsi but it was soon sorted. We have had 4 different rooms out of the 5 that there are, and only one of them was what I would class as too small even for a standard...

"😀"

"Great hotel rooms spacious and staff pleasant and helpful. Wonderfully maintained grounds!"

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"Beautiful location and grounds. Hotel is full of character and well apportioned. Excellent food too."

"We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

"Mandy was exceptionally helpful."

"King size bed which was a double Air con didn’t work Water pressure was awful and kept going from hot to cold Staff seemed to care but this was quickly shattered when I saw them joking about a customer after speaking to them. The breakfast was ok without any hot vegan options. Room service trays were left unattended outside rooms. I booked to try and escape the heat however this ended up only being some what of a success Pool was warm and uncomfortable to swim in would liked it be cooler I...

"Very old decro room , was ok ,but not to my taste. Staff very friendly and overall good. It is a pub but it was not noisy in the night. Short drive to the town. I would prefer to walk to Ludlow but we could not find anything closer."

"Regular now great stay as always… super friendly 👍"

"Excellent location, parking can be extended beyond stay, water and tea coffee in room. Self help water dispensers would be useful."

"Very convenient next to Services. It’s a better location if you are travelling north rather than south"

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

"Clean nice place to stay"

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"Excellent all around. Great staff and friendly workers all round the hotel"

"Staff, room and breakfast was fabulous"

"I love staying at the Westmead it’s clean and convenient to where I need to be. Staff are friendly . It could be brought up to date with decent heating in winter and cooling in summer - and a decent TV service"