Khách sạn Heckfield

"Overhaul very good although the restaurant closed at 7.00 and the bar 9.00 on Sunday."

"Overall, my experience was positive with a few minor drawbacks. My room was located in a separate building, just above the gym. There were no lifts, so this could be an issue for people with mobility issues. The room itself was on the smaller side but had everything I needed for a comfortable stay. The bed and pillows were really comfy. However, one downside was the loud music coming from the gym. Even though my room was two floors above, the noise was noticeable and a bit disruptive at times...

"The hotel is an oasis of peace in a beautiful Surrey town. The staff were very helpful and the grounds are beautiful. The breakfast was excellent. However the room was not as luxurious as the photos had led us to expect. Also curry night needs to consider English tastes, the korma was so spicy I could not eat it, very disappointing. Overall I would recommend the hotel as the situation, grounds and staff were brilliant."

"Nice fancy place to stay for visiting or business trips. Rooms are cosy. The garden is phenomenal! Food is quite pricey but very nice"

"Useful location but very close to the A30. Nice hotel/former coaching Inn with friendly welcome. Plenty of parking. Good breakfast. The good size double room had a kettle with coffee bags, fan, hairdryer, iron and ironing board plus large TV. The mattress was a bit too firm for our comfort though."

"Beautiful grounds, a comfortable bed, clean and tidy with attentive staff. It is always a pleasure to stay at Gorse Hill"

"Was good for 1 night stay. Breakfast was nice. Staff super helpful and friendly. Only negative was the slamming doors at night. The bedroom doors require a good slam to shut them so this made it a little disruptive at night. Other than that it was a great little place to stay."

"Had a great stay. Customer service was excellent, the breakfast was really good, and the hotel was very clean. The location was perfect, very close to the station and convenient for getting around. Overall, a really great experience."

"Beautiful facility with touches of old and new and great location. Rooms were very nice, modern bathrooms and air conditioning. Easy, secure onsite gated parking. Indoor pool and out door spa/hot tub was a great added benefit. Nice bar, did not use the restaurant so I can't share much other than nicely designed and well kept. Close to many things, longer walks but easy drives."

"Beautiful location and property very nice but can't believe there is no lift / elevator in the building. Disappointing breakfast offering. Two breakfast buffet offerings advertised, continental £12.95 and hot £16.95 but on the first day there was no hot buffet. Hot food was ordered a la carte from the kitchen (plated) and price remained £16.95 regardless of what was ordered. Surely pricing should have been adjusted. Overall a very pleasant stay but if you're a senior or someone with disabilities...

"If you're under 60 I don't recommend this hotel. I think they need to make it more obvious that its catered to over 60s mainly."

"Great breakfast and bar. Good working facilities."

"I would never stay here again the worst experience I have ever had in a hotel. Room clean"

"The copper castle was an amazing place to stay, clean, comfortable, staff were amazing, children loved the animals and collecting egg's from the chickens in the morning. Owner's were very helpful and accommodating, will definitely be coming back for another stay."

"Arrived and checked in quickly. Efficient young chap did all the preliminaries and we headed to our room. Room was in the main building at the front. Large room with plenty of wall lights and lamps as well as spot lights. Lovely sized room and bathroom. Plenty of boiling hot water as soon as the tap was turned. Beds were clean and very comfy. Room had everything we needed including a kettle which we didn’t expect. A selection of mismatched furniture but adequate for the room. We had food on the...

"Certainly not as nice as the photos make out. We would not stay again and do not recommend it. Poor nights sleep for many reasons. Not a good shower. Smelly bathroom, noisy fridge, very light in room at night due to fire exit light in room ...hard pillows. Also very glad breakfast wasn't included based on what we saw. Overpriced for what it is. "

"Lovely hotel, conveniently located, clean and friendly staff."

"It was great"

"Very freindly helpful reception staff. Great pool and spa. Nice food. Would stay again."