Khách sạn gần Vườn Hedgewood tại Townsend

"Staff was courteous and allowed us to check in an hour early, which was very nice. However, there were several issues with the room. The bathroom door didn't properly fit and you had to forcefully pull it closed, which was extremely loud to both open and close. Also, the in-room alarm was previously set, which woke my wife up at 3 a.m. and she had to figure out how to turn it off in the middle of the night. But the biggest problem was the smoke alarm, which started doing three-chirps at 4 a.m....

"Nice and clean. Nice area super quiet only negative was hard bed "

"Stayed 5 days in March. There was no room cleaning. Suppose this could be due to the time of year. The property is good, but certainly not “wonderful “ as described by Expedia. "

"Nice mountain view, clean well kept facility."

"This property was very clean, comfortable and quiet. Even through it was busy it was very relaxing atmosphere. It fit right in with the small town charm. We will definitely be back!"

"This was our second time staying at Treemont. Our requirements for a hotel stay are simple. Clean, comfortable, courteous staff. The newly renovated room was clean, the air and heat excellent, plenty of fresh towels, daily housekeeping, and every single staff member was extremely friendly and made us feel welcome. Renovations continue to this gem of a property and I look forward to our next stay. I can't wait to see this property restored to its former glory. "

"The mountain view was excellent. Property was clean, parking was ample, access was easy, breakfast was good."

"Horrible experience, my family and I drove there from Miami Florida. It’s a 12 hour drive, some of us had to work the first day so we left a little bit late. We didn’t get to this lodge until 5:45 am. I had spoken to ray and he had given me the door code for my room. When we arrived I opened the door at first glance everything looked fine. When we unloaded our stuff and opened up the sofa bed to get some rest it was completely full of dirt including dead bugs all over it. After seeing that we...

"Good location to downtown and Smokies! Clean room and nice cleaning crew. On the down side the building is kinda poor condition, heater makes loud noise. Acoustic poor, hear tenants above walking and scraping things across floor. Sleep is optional. Seems a few low income people live there full time."

"The elevator smelled horrible. The hallways dingy. There was some nastiness on the back of the bathroom door & when I used my hairdryer & flat iron we flipped a breaker. No ice bucket, lights didn’t work. The bed was clean & staff super nice is the only reason I have a few stars. "

"Great andeasy access "

"Staff"

"We loved our stay at the Bearskin Lodge! The rooms were clean and so spacious! The hard wood floor fit in well with the lodge theme, the fireplace was so nice when coming in from the cold and the balcony overlooking the river was peaceful. The staff was also super friendly and helpful."

"Easy check-in and check-out, with easy texting options for any needed requests. Staff was extremely friendly and helpful. "

"Good location and nice breakfast. But we had a major issue with the fireplace. When we checked in, it didn’t work. They said it was repaired the next day, but when we walked towards the room, we could smell gas from outside. They told us it was just a back build up that needed to dissipate, and we left our door open for an hour till it mostly went away. The fireplace was working that evening, but we turned it off at night and woke up around 2 AM to an overwhelming gas smell again. My husband was...

"Nice room with an artificial fireplace that added an elegant aura to the room. We had a descent view of the mountain top. Sightseeing opportunities were within walking distance. Paid parking was convenient at hotel. Excellent staff (Brianna) made trip memorable. The hotel restaurant's Chefs made some delicious food."

"My son and I go every January for mom/son trip. We always stay with a fireplace since we don’t have one in FL. Very cheap and staff is nice!!"

"Couldnt really see the scenery for all the growth"

"property is older and well used...to be fair,they are in process of remodeling. Great location very close to Ober mountain tram...walking distance to the other end of town (anakeesta/aquarium)"