Khách sạn gần Đường mòn Heritage tại Rochester

"Clean room, kind staff"

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"Our stay was wonderful. The staff was friendly and kind. The room was immaculate. Breakfast was plentiful and delicious. We couldn’t ask for more."

"We were there for multiple nites. After the first one we had to ask the front desk to have our room serviced as had not been. The staf dealing with guests are excellent, very friendly and goi g out of their way to accommodate us. The breakfast cook was excellent "

"The room was terribly clean. There was trash under the desk ,and the bathroom sink had never been swept. They really need to pay more attention to cleaning."

"I am very disappointed with my experience at Wyndham Rochester Downtown. We arrived at the hotel around 6:00 p.m., even though check-in was supposed to be at 3:00 p.m. When we arrived, we were told that our room was not ready and were asked to wait about 30–40 minutes. We were also promised that we would receive a call when the room was ready. After waiting for two hours without receiving any call, we went back to the reception desk. There was a long line, and only one receptionist was...

"Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful."

"Nice property but not worth the price."

"Slow down talking when checking in customers."

"The airport shuttle was very helpful."

"What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!"

"- No alarm clocks. I had to spend the first night going over to the microwave to check the time numerous times and then arrange for a wake up call. Then I had to go buy an alarm clock the next day. Never seen a hotel room without one before. Bizarre. - Asked if I needed to request housekeeping, but they said no, they had a list. Then I got back the first day and they HADN'T come. I made sure to request it the following days and they came. - Breakfast is mediocre at best. Maybe I missed some...

"Convenient location to University of Rochester"

"Ran out of regular coffee! "

"Clean room and great staff!"

"Very nice property and staff. Pool was closed during visit."

"Bed was comfortable"

"Dirty sheets and towels. Same goes to the entire room. Loud noisy fan, old furniture, small space. Loud noisy guests. Overall entire hotel is in terrible shape. I don't recommend unless you have no other choice."

"The pool was cold and had a few dead bugs so we only paddled our feet when we wanted to swim. The room and breakfast were fine. We have been to better Fairfield Inns in other parts of the country."

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...