Khách sạn gần Nhà Susan B. Anthony tại Rochester

"Clean room, kind staff"

"Thank you so much to all staff members, attentive and helpful , for such a wonderful experience in your hotel !. Vanni’s Jazz Lounge ,cosy, amazing vibes , the cocktails were delicious , high quality!"

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"Our stay was wonderful. The staff was friendly and kind. The room was immaculate. Breakfast was plentiful and delicious. We couldn’t ask for more."

"Wonderful stay! Staff were helpful and nice!"

"We were there for multiple nites. After the first one we had to ask the front desk to have our room serviced as had not been. The staf dealing with guests are excellent, very friendly and goi g out of their way to accommodate us. The breakfast cook was excellent "

"The room was terribly clean. There was trash under the desk ,and the bathroom sink had never been swept. They really need to pay more attention to cleaning."

"Although the room was less expensive than others in the area, the hotel was surprisingly awful. There was no remote for the TV, no air conditioning and the Continental Breakfast was remarkably scant. I was told the AC could not be used since the heat was activated for use. My room was 76°! It was very difficult to sleep and no apologies were provided. Also, the website was blamed for the false advertising of a working pool and a single king-sized bed."

"Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful."

"Nice property but not worth the price."

"What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!"

"Slow down talking when checking in customers."

"- No alarm clocks. I had to spend the first night going over to the microwave to check the time numerous times and then arrange for a wake up call. Then I had to go buy an alarm clock the next day. Never seen a hotel room without one before. Bizarre. - Asked if I needed to request housekeeping, but they said no, they had a list. Then I got back the first day and they HADN'T come. I made sure to request it the following days and they came. - Breakfast is mediocre at best. Maybe I missed some...

"Clean and large room"

"Ran out of regular coffee! "

"Hotel was clean and basic, knowing there were 3 occupants, I wish they set up the room with enough towels and pillows so I didn’t have to call and ask. We booked a suite, the couch was extremely uncomfortable hard as a rock and could have used cushions, there was only 1. Pool was small, but otherwise the hotel appears to be clean."

"Clean room and great staff!"

"The airport shuttle was very helpful."

"Very nice property and staff. Pool was closed during visit."

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...