Search Hotels Near Hide And Speak Maze, Stoke-on-Trent

"Really friendly and helpful staff. Breakfast was really busy the morning we were there and they managed everything really professionally."

"The key was missing from the key safe and having phoned the owner it turned out that a member of staff had walked off with the keys. Also no shower gel. With the kitchen being the other side of a vary thin wall i was awaken around 6am by noise in the communal kitchen."

"Very basic, in urgent need of renovation, room above was playing loud music till past midnight, no staff to be found in the evening or at checkout, had to leave keys on desk."

"The property itself was spotless. I didn't see a speck of dust. It is obviously cleaned pretty much daily. The bathroom was spotless and the shower was good. The kitchen was clean and had everything you needed. I would add some baking trays and oven gloves but apart from that it was great! The bedroom was clean and tidy. The windows had all been opened beforehand to air out the house. Towels were provided for each person which was handy as my girls forgot theirs. The beds were quite hard but everyone has their own preference. We shared the house with 2 ladies the first night who were really quiet. The second set of guests were much noisier; banging cupboards and doors early in the morning, but that isn't down to the host. I would definitely stay here again if I was in the area. The only thing I would improve is the communication. We drove 4hrs and despite messaging and calling a couple of times it took a long time to get the code for the key safe. "

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"DO NOT BOOK THIS PROPERTY! AWFUL SERVICE. I booked this property for me and my friends and the booking was cancelled LESS THAN TWO DAYS BEFORE. I was promised and refund and have been chasing this for the last month and the property is completely UNCONTACTABLE! Hotels.com have not refunded me nor will they unless the property replies! Hotels.com has now given up and I have lost over £400! DO NOT BOOK HERE!"