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Nhận xét về Grand Prince Hotel Hiroshima

4 out of 5
Grand Prince Hotel Hiroshima
23-1 Motoujina-machi Minami-ku, Hiroshima, Hiroshima-ken

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 529/1003 nhận xét" "
Đánh giá 8 - Tốt. 324/1003 nhận xét" "
Đánh giá 6 - Được. 94/1003 nhận xét" "
Đánh giá 4 - Kém. 42/1003 nhận xét" "
Đánh giá 2 - Tồi. 14/1003 nhận xét" "

8,8/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

toshiyuki

とても綺麗でした。また行きたくなる場所
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Dale

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel, close to ferry and trail. However it’s far from town.
Lưu trú 2 đêm vào Tháng 5, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 17/05/2024
Thank you very much for your recent visit to Grand Prince Hotel Hiroshima.We are very pleased to hear your kind words about our excellent hotel.As you said, our hotel is located facing the Seto Inland Sea, and you can take a high-speed boat from the pier in front of the hotel, which is ideal for sightseeing in Miyajima.On the other hand, although the hotel is not located in the center of the city, free shuttle buses and public buses from Hiroshima Station run frequently.We will continue to provide services that meet the expectations of our guests with our hospitality.We look forward to your continued patronage and hope that we can provide you with even greater hospitality the next time you visit us.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

8/10 - Tốt

Yukio

Đi cùng gia đình
Thích: Sạch sẽ
備え付けの洗面具が貧弱
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Kitahara

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

SHINTARO

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
綺麗なホテルで宮島へのアクセスが楽にできます
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

hideki

Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Oe

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Hamsa Shijas

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Secluded properly with beautiful views Ferry to Miyajima is available from the hotel I will go back again
Lưu trú 1 đêm vào Tháng 4, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 28/04/2024
Thank you very much for your recent stay at the Grand Prince Hotel Hiroshima.As you mentioned, our hotel faces the Seto Inland Sea, where you can experience the scenic beauty of the sky and the sea.As the weather gets warmer, we have resumed our chairing service, which allows you to relax on the natural beach adjacent to the hotel, so please consider using this service the next time you visit us.We also operate a high-speed boat service that takes advantage of the hotel's location, making it only 26 minutes one way to Miyajima, one of Hiroshima's most famous sightseeing spots.Our entire staff will continue to make every effort to satisfy our guests, and we look forward to your continued patronage.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 - Xuất sắc

Austin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property and highly recommend! Super easy for day trip and ferry ride to Miyajima with the pier straight out front of the hotel. Recommend booking room with ticket included. Property also has shuttle to Hiroshima station making it so easy to use Shinkansen. Was recently the host property of G7 summit so really cool to see photos and setup. The hotel is a tad out of town but only about a 15-20 min taxi to peace memorial.
Lưu trú 1 đêm vào Tháng 4, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 26/04/2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We are pleased to hear that our location and infrastructure met your expectations.Although our hotel is not located in the center of the city, it faces the Seto Inland Sea, where you can experience the beautiful archipelagic beauty of the Seto Inland Sea, which you cannot see at hotels in the city center.The hotel is also conveniently located for sightseeing in Hiroshima, as a high-speed boat to Miyajima Island runs from the pier in front of the hotel.As for the breakfast that you praised, we have prepared a menu of local products from Hiroshima, including a demonstration of Hiroshima's famous okonomiyaki. We are glad to hear that you enjoyed our breakfast.We will continue to strive to be the hotel of choice for many guests in the future.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 - Xuất sắc

Seita

Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

airi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Gilbert

Đi cùng bạn đồng hành
Sur les bords de la mer intérieure Seto Toute beauté
Lưu trú 2 đêm vào Tháng 4, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 23/04/2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We would also like to thank you again for your feedback on that occasion.We are very pleased to hear your compliments about our hotel.As you mentioned, Grand Prince Hotel Hiroshima is an urban resort hotel located facing the Seto Inland Sea, where you can enjoy the greenery of the national park and the night view of the city, which you cannot experience in the central part of the city.We hope that when you visit Hiroshima again, you will use our hotel as a base for sightseeing and to spend a relaxing time with the ever-changing nature.Thank you very much for your stay at our hotel and for your valuable feedback.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

8/10 - Tốt

hideyuki

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
静かで部屋やお風呂も良かったです。 曇りで残念でしたが、晴れの日に また来れたら良いなと思いました。
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Kevin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place just not a great place if you are trying to be in the heart of Hiroshima
Lưu trú 3 đêm vào Tháng 4, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 19/04/2024
Thank you for choosing Grand Prince Hotel Hiroshima.Thank you also for taking the time to provide us with your feedback on that occasion.As you mentioned, our hotel is not located in the center of the city, so it may take some time for you to get to and from the hotel. On the other hand, however, you can enjoy the beautiful view of the Seto Inland Sea from our location facing the Seto Inland Sea.The hotel is also convenient for sightseeing, with a high-speed boat that takes 26 minutes one way to Miyajima, Hiroshima's famous sightseeing spot, and a shuttle bus that operates from Hiroshima Station.While we cannot improve on our location, we will continue to improve our environment to make your stay with us more comfortable.We hope you will visit our hotel again.Finally, thank you very much for your valuable feedback.Grand Prince Hotel Hiroshima

10/10 - Xuất sắc

cathy

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect location for ocean view. Nice jogging path, great room
Lưu trú 1 đêm vào Tháng 4, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 16/04/2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We would also like to thank you again for your feedback on that occasion.We are pleased to hear that you were satisfied with your stay at our hotel.As you mentioned, our hotel is surrounded by the ocean view of the Seto Inland Sea, and you can experience an extraordinary resort that you cannot enjoy in the city center.There is also a promenade behind the hotel where you can stroll along the coast and enjoy an elegant stroll or jog while listening to the sea noise. We are happy to hear that our guests were able to enjoy the unique natural beauty of Hiroshima.We hope you will visit Hiroshima again and use our hotel as a base for sightseeing.Thank you very much for your stay at our hotel and for your valuable feedback.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

4/10 - Kém

Arthur

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is pricey for what it offers. While the views are stunning, the rooms feel outdated, reminiscent of the 80s. It's quite isolated from the city, limiting dining choices, and meals at the on-site restaurants can be costly. On the upside, it's conveniently close to Miyajima Island, although reaching the island from Hiroshima port is just as feasible. Keep in mind, it's about a 40-minute bus journey from Hiroshima Station.
Lưu trú 2 đêm vào Tháng 4, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 16/04/2024
Thank you for choosing Grand Prince Hotel Hiroshima.We would also like to once again thank you for your valuable feedback.We are very happy to hear that you enjoyed the view from our hotel.As you mentioned, this hotel celebrated its 30th anniversary in this year, and although it is not a new building, we offer a variety of room types, including the "Setouchi Resort Floor," which was renovated last year. Please consider this.Additionally, although our hotel is not located in the city center, it offers a view of the Seto Inland Sea, which is a characteristic of Hiroshima. However, as you pointed out, we apologize for the inconvenience caused when you requested to eat outside the hotel.We will take your opinions into consideration and strive to improve our services so that you can use our services more comfortably.We look forward to your continued patronage.Thank you very much for your stay at our hotel.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

4/10 - Kém

Miriam

Đi cùng gia đình
The hotel is quite old and needs renovation. The location is pretty far away from everything and you have to factor in at least 25 minutes to get into town. Hotel is very inflexible and charges ridiculous prices (e.g. access to the in-house onsen has to be paid for separately; checking out 1 hour later is 3.000 Yen; ...). Positive: The great view on Miyajima and over the city.
Lưu trú 3 đêm vào Tháng 4, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 16/04/2024
Thank you for using Grand Prince Hotel Hiroshima. We would also like to thank you for your feedback.As you mentioned, we apologize for any inconvenience caused regarding the facilities, location, and usage fees for each facility.Although there are some things that are difficult to respond to immediately, such as renovations, we will take into account the feedback we have received and consider ways to improve our services so that you can have a more comfortable stay.On the other hand, thank you for your positive comments regarding the access to Miyajima and the view from the hotel. It takes about 26 minutes by high-speed boat from our hotel to Miyajima, making it very convenient for sightseeing. Please use it to access Hiroshima's famous spots.Thank you very much for using our hotel and for your valuable feedback.All of our staff are looking forward to seeing you again.Grand Prince Hotel Hiroshima

10/10 - Xuất sắc

Sandra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel has wonderful staff, is very clean and has a variety of options for meals. It's got a great Onsen, and the views of the bay and harbour are magnificent. We loved staying there, and would go there again. It's a bit far from town, but there is a daytime shuttle to the train stations, so not bad. The fast boat to Miyajima Island is really great, too and saves so much time.
Lưu trú 2 đêm vào Tháng 4, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 13/04/2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.Thank you very much for choosing our hotel among many other hotels.We are very pleased to hear that you gave us such a high evaluation of your stay at our hotel and the service of our staff.We are glad to hear that you enjoyed our hot springs and meals during your stay.The hot spring water of our hotel is a chloride spring that contains a lot of sodium, so it warms your body very well.As for your comments about our location, our hotel faces the Seto Inland Sea, where you can enjoy a beautiful view and take advantage of the high-speed boat service to Miyajima, which is very convenient for sightseeing.We will continue to make every effort to be the hotel of choice for many people, and we hope that you will choose us as your hotel of choice when you come to Hiroshima.We look forward to welcoming you to our hotel.Grand Prince Hotel Hiroshima

8/10 - Tốt

YOKO

Đi cùng gia đình
温泉受付の対応が悪かった
Lưu trú 1 đêm vào Tháng 4, 2024

6/10 - Được

SUPRATIM, POINT COOK

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Elizabeth

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel with very friendly staff. Shuttle bus was a very nice perk. Breakfast was delicious! Rooms were spacious with a gorgeous view. We definitely enjoyed our stay!
Lưu trú 2 đêm vào Tháng 4, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 05/04/2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We are very happy to hear that you had a pleasant stay and enjoyed the beautiful and spectacular view that we offer.We are glad to hear that our breakfast did not disappoint you.Our hotel offers a wide variety of meals with a focus on locally produced menus using ingredients from Hiroshima Prefecture, and we hope you enjoy the panoramic view from our restaurant as you enjoy your meal.We are also pleased to receive your compliments on our staff's service.We will continue to strive to provide you with even better service in the future, and we look forward to your continued patronage.We sincerely look forward to your next visit.Grand Prince Hotel Hiroshima

8/10 - Tốt

Mitsuyo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ビュッフェディナーは思ったよりメニューが少なく、割高だとおもった。
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

??

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024

8/10 - Tốt

mel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel per se was excellent. Food service was limited and chaotic. Except for the tiny one in the lobby, the nearest convenience store is a fifteen minute walk, and the nearest shopping area twice that far.
Lưu trú 5 đêm vào Tháng 3, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 05/04/2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We would also like to thank you again for taking time out of your busy schedule to write a review.We are very pleased to hear your compliments about our hotel.However, we are very sorry for the inconvenience you experienced in terms of the dining experience.Based on your comments, we would like to create a comfortable environment for all of our guests.Thank you very much for your valuable feedback.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 - Xuất sắc

SHOKO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Yasuko

Thích: Tiện nghi, dịch vụ
部屋からの眺望がとても良かった、 朝食バイキングも大いに楽しめた。 朝のウォーキングもホテルの周りをたのしめた。 目の前から高速船が出て宮島直通なのもとても観光プランを組み立てやすかった。 ホテルの大浴場付きプランもお得にあるとより良いと思った。
Lưu trú 1 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Zachary

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Grand Prince Hiroshima is perfect if you want to visit both Hiroshima and Miyajama Island, as the ferry service departs from the hotel. It offers four restaurants with stunning views of the city and the staff are amazing! Highly recommend if you plan on visiting and want to feel a little removed from the main city, as it is nestled into Ujina Park which makes it feel like a resort.
Lưu trú 2 đêm vào Tháng 3, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 01/04/2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We are delighted that you have chosen our hotel among many others.We are delighted to hear that you enjoyed sightseeing in Hiroshima during your stay with us.As you mentioned in your compliments, although our hotel is not located in the city center, it faces the Seto Inland Sea and is adjacent to the Moto-Ujina National Park, so you can enjoy beautiful scenery that you cannot see in a hotel in the city center.We hope you will consider our hotel again when you come to Hiroshima to enjoy the spectacular view of the sea and sky.We will continue to strive to provide better service to our guests, and we look forward to your continued patronage.We sincerely look forward to your next visit.Grand Prince Hotel Hiroshima

10/10 - Xuất sắc

Masumi

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
すばらしい!
Lưu trú 1 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Dishari

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Scenic view
Lưu trú 2 đêm vào Tháng 3, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 25/03/2024
Thank you very much for choosing our hotel.We would also like to thank you again for your feedback.We are pleased to hear that you highly appreciate the location of our hotel and the beautiful view that can be seen from the hotel.Although our hotel is not located in the center of the city, it faces the Seto Inland Sea and Motoyufina National Park, where you can experience the beautiful beauty of the islands of the Seto Inland Sea and the natural beauty of Motoyufina and the surrounding area.In particular, the breakfast room in the restaurant offers a panoramic view of Hiroshima.The entire staff will strive to provide you with even greater hospitality the next time you stay with us.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 - Xuất sắc

Robert

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel with a great view.
Lưu trú 1 đêm vào Tháng 3, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 20/03/2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We would also like to thank you again for your feedback on that occasion.We are very pleased that you enjoyed the beautiful view of the Seto Inland Sea from our hotel and that we received such a complimentary comment from you.Facing the Seto Inland Sea National Park and adjacent to the Moto Ujina Park, our hotel is located in a location where you can experience the beauty of the sea and the spectacular view of nature close at hand.The weather is getting nicer with the arrival of spring, and we have resumed our chairing service, which was very popular last year.Please take advantage of this service the next time you visit us.All of our staff will continue to make every effort to satisfy our guests.We look forward to welcoming you again.

8/10 - Tốt

Kotomi

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
窓から見える景色が残念だった。 修学旅行生と重なってしまったのが残念だった。 大浴場を使用したかったが、ずっと満員で使用できなかった。 朝食は素晴らしいビューで、やっと海が見えて嬉しかったです。
Lưu trú 1 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Norma

Lưu trú 2 đêm vào Tháng 3, 2024

8/10 - Tốt

masayoshi

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
窓からの景色が最高でした 就寝時廊下の音やエレベータの音が響いて少し気になりました
Lưu trú 1 đêm vào Tháng 3, 2024

8/10 - Tốt

Miyuki

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

??

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024

8/10 - Tốt

kazuo

Lưu trú 2 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Shauna

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Extremely comfortable and spacious room. Had the best sleep in years. Beautiful view from the room and very convenient location to ferry for sightseeing nearby islands. Highly recommend the hotel and would have stayed longer.
Lưu trú 2 đêm vào Tháng 2, 2024
グランドプリンスホテル広島 CS推進担当 trả lời vào 04/03/2024
Thank you very much for choosing the Grand Prince Hotel Hiroshima.Thank you also for choosing our hotel from among many other hotels.All of our staff are delighted to read your valuable comments.We are pleased to hear that you had a great night's sleep during your stay.As for the view from your room, you can experience the beauty of the Seto Inland Sea with its many islands, and the Seto Inland Sea National Park with its vivid greenery, which is an attractive natural location. We are happy to hear that our guests are also satisfied with the convenience of access to Miyajima, home to the World Heritage Site of Itsukushima Shrine.We will continue to aim to be the hotel of choice for many guests in the future.Thank you very much for your kind attention.We look forward to welcoming you to our hotel.Grand Prince Hotel Hiroshima

6/10 - Được

MITSUYO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
ユニットバスでしたが、とにかく狭い!水捌けも悪く、シャワーをするのも苦痛でした。
Lưu trú 2 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

MAE

Lưu trú 1 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

TAKANORI

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
チェックインの際のエレベーターの乗り方や施設のあんないが少し足りない感じが しました
Lưu trú 1 đêm vào Tháng 2, 2024

6/10 - Được

akira

Không thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

SUNGHWAN

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Masao

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
フロントの方々の笑顔と行動力と対応が素晴らしい‼️
Lưu trú 1 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024

6/10 - Được

TAKUMA

Lưu trú 1 đêm vào Tháng 1, 2024

6/10 - Được

Takashi

Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Stephane

Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

kyoko

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023

4/10 - Kém

Natacha

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lack of service, unfriendliness (front desk staff member), poor English, miscommunication in regards of transportation. Obsolete room, bad bed configuration and water temperature inconsistency in the shower.
Lưu trú 2 đêm vào Tháng 11, 2023
グランドプリンスホテル広島 CS推進担当 trả lời vào 27/12/2023
Thank you very much for choosing Grand Prince Hotel Hiroshima.We would also like to thank you again for your feedback on that occasion.We are very sorry to hear that your stay at our hotel was not to your satisfaction, despite your high expectations.We will continue to improve our staff's language skills and communication skills through training.Our hotel is celebrating its 29th anniversary and is not a new building. We understand that it is difficult to make immediate improvements to the facilities, as they will need to be renovated, but we will reflect your comments when the hotel is renovated.We will also make every effort to maintain our facilities for the comfort of our guests, and we hope that we will have the opportunity to make up for this.We look forward to welcoming you back to our hotel.Grand Prince Hotel Hiroshima