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"We had a very disappointing stay at this hotel and have yet to hear back from a Manager regarding the numerous complaints we had with the service experienced. To begin with, I will note the positives: Clean room Friendly staff Beautiful views Now the negatives: Upon checking into our room at 7pm (following a telephone conversation had earlier in the morning regarding our children and dog joining us) we discovered that the extra beds were not in our room ready for our children to sleep on....

"Staff were super friendly and professional - very comfortable room - great ambience - 1st class food and reasonably priced - highly recommended !"

"Beautiful location for this really special place to stay. We had two night here. Although we didn’t have great weather, it hardly altered as the hotel has lots of cosy places to sit and look out on the truly stunning gardens. The staff were incredibly friendly and kind. Thank you to whoever found my husbands watch and called us so we were not too far away to come back for it! Another highlight is the hotel’s own soap products which smell amazing and are available to buy. Sadly they had run out...

"The room was clean and the staff were very helpful. We stayed in the disabled access room which was very good. The only thing we would say is the the toilet is very low for a disabled person, even with the grab bars. "

"We enjoyed this because very quiet and has everything you need. Outside area, pub, dining and excellent staff. The room was clean and appealing"

"3rd time staying here - love the house and position is great to explore the lizard. Damp was really bad this year - walls were wet and mouldy in places and kitchen cupboards very musty - cleaners were great coming out and cleaning up some of the mould. Probably damp build up if it had been shut up for a while. But we always enjoy our stay - beds comfy and loads of room for our family and little dog "

"Meals"

"Everything you could need for independent accommodation. Very well equipped kitchen and dining space with comfortable lounge area. Bedrooms and bathroom are a good size and are clean and tidy. The facility of the hot tub is amazing. Also only a 15min drive from Falmouth seafront. Overall, very well worth a stay here. "

"A perfect rural location, close to the beaches and Falmouth. Ideal for Children and Grandparents. The hot tub was secluded and ideal for star gazing. We will be back. "