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"Excellent! My daughter left her Gucci wallet on a private water Taxi and the front desk folks started to work towards retrieving it and we were able to get it the next day thanks to their help"

"Staff was very good. They put a priority on cleaning room so we could check in early. We left something in the room after we checked out and staff messaged us to let us know. Great breakfast. Very good shower and comfortable bed and pillows."

"The rooms were clean and comfortable, but the breakfast could be improved for the price. "

"This place met what we were looking for. Convenient walking distance to public transportations metros, and Milan centrale train stations The host in facility was very friendly and easy to talk to. They also allowed us to store our luggage in their office after checking out. One surprise for us is that one Chinese restaurant nearby open from 11am to 9 pm daily and has hand made dumplings with very affordable price too. We ll be back to stay here next time in Milan."

"We loved our stay and wish we could have stayed longer. Our room was clean & comfortable. The view was AMAZING. We had breakfast included daily which was very good and had a bunch of gluten free options. Our bodies were tired after the hustle & bustle of Florence & Rome so we booked into the “light spa” and had the hot pools to ourselves. It was a short walk to town. We wish we could have stayed longer and plan to be back. "

"We liked the size of the room, and it had a full kitchen we didn’t use since we only stayed for 1 night. The check in process is a little difficult, but didn’t take too long. All of the lights were off in the building when we arrived so we walked up the stairs using the flashlights on our phones. We were told to leave our keys in the room when we checked out, but 5 minutes before checkout time a lady, who we assume was the cleaner, came banging on the door demanding we get out and give her the...

"Great stay! The room was clean, spacious, and very nice. The bed was comfortable, check-in and check-out were smooth, and the Wi-Fi worked perfectly. The hotel is very centrally located, surrounded by restaurants and bars, yet the room was still quiet. I would definitely stay here again."

"We used the washing machine in the apartment and A/C, they are good. Staff is nice and very responsive. The hotel location is pretty convenient for tourists preferring quiet environment. "

"Clean, spacious room. Wonderful location, couldn’t ask for more - highly recommended"

"A 5-15 minute walk from everywhere you want to go in Florence so you can pop by in between tours for whatever you need. They have air conditioning which was much needed for May in Florence."

"Fantastic location, staff really helpful and friendly. Room was in excellent condition. complimentary of water, would be nice touch for anyone stay ."