Search Hotels Near Jewel House, London

"Extremely helpful staff at reception!"

"Booked a last minute stay to celebrate our wedding anniversary. No provisions or offers given to celebrate our special day, not even a 'happy anniversary' comment! Room was not clean...hair in shower area and plughole, dust on table/TV. Breakfast was a smaller selection than expected. Omlettes, eggs Benedict, etc. are normaally available in buffet breakfast but these were chargeable extras! Fried eggs in the buffet were cold. Tables were not cleared of dishes quickly which meant we had to move our used dushes to a neighbouring table. A very disappointing breakfast experience, which was charged on top of our booking....totally unacceptable. Spa area was also extremely disappointing. Only when we enquired about timing for the spa were we informed of the refurbishment taking place. Only the pool was available on a booking system. No jacuzzi, steam room or sauna. I've never been to a hotel where they book you in advance to use the pool and only for approx. 30mins use! When in the pool one wall was covered in tarpaulin for work on the other side....noisey and dusty works going on. Corners of the tarpaulin were torn to show large holes which allowed a lot of cold air towards the pool. There were no treatments available until after check out time! The only positive was the car park and the excellent service from Tino and tge team. Car park area is small but well managed. Location was good but this was an overall very disappointing experience. "

"Ideally located for our plans, walking distance to key locations in Londons theatre district in Covent Garden. Only slight issue was family room was not 2 double beds as advertised as anyone will know who has slept on a sofa bed, it’s not the same. Worked for one night. Would stay there again."

"all good"

"Excellent all round "

"What a lovely apartment! It felt like a home away from home. It had a small kitchenette, dishwasher, laundry machine and kitchen table. The bedroom was separate from the rest of the living space with a closed door. It was such a perfect place to stay, especially for a week long stay. We will 100% rebook. The breakfast was lovely and the staff were so great. I felt they could have replenished the towels and toilet paper more often but every time I asked for more, they gave it so it wasn’t a big deal at all. So close to the Tower of London, Tower Bridge and 3 different subway stations. Such a lovely space! 10/10 would recommend!"

"This is always my favorite hotel."

"This is my 8 times here The room was very small And a lot of noise all day."

"Fantastic place!! Staff were spectacular and location was perfect for all of our activities! Will be returning soon :)"