Khách sạn gần Trung tâm mua sắm Kanawha Mall tại Charleston

"It was OK. Could've been cleaner"

"A little confusing as to where to go to check in "

"Everything was good with this hotel except the noise from the highway. Our room was in the back of the hotel and within 50 feet of the interstate and trucks made so much noise braking to go around the curve. Difficult to sleep. "

"Breakfast was very good, the gentleman serving food was nice, employees were great especially Kpatrick. Except we still haven't received our deposit back yet."

"Sink was broken and tub had cracks in it. TV was old and not up to date, phone in room did not work. Hotel is not easy to find with google maps. They charged another 50.00 refundable fee for room damages on top of the 71.00 for the night. The room was not worth 71.00. Staff was friendly but area is not a great area. Lot of nosie and stomping upstairs and barely sleep."

"great service"

"Its definitely time to up grade bedding, new furnishings,pretty much everything needs updated "

"Was hard to find the entrance, two difference hotel check in’s at one desk was confusing, rooms were drab and outdated "

"The reception was perfect "

"Great spot off the highway. Nice and quiet. Clean room and 24 hour fitness center. Great breakfast too. Friendly staff!"

"All staff were very nice and accommodating. However the facilities are tired and need refreshing. It is conveniently located with easy walking distance to most places."

"Wonderful experience for my family. Breakfast employee was very accommodating and helpful with my assisting with options for my sons dairy allergy. Room was clean. "

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"I think it was circumstantial, but there was a group in the hotel that made my stay very unpleasant. Shared spaces were dominated by this group and they were generally rude. I was enroute to another city and have always enjoyed stopping in Charleston and staying at this hotel. However, this time was simply awful. I wasn't able to take advantage of the amenities, especially breakfast, so I just left as soon as I got up the next morning. Room was fine, clean, but my experience other than that...

"The Marriott was serviceable but the room lacked extra blankets, no microwave in the room, and they were short staffed in the cleaning department. I was informed by a letter shoved under the door that room cleaning was unavailable."

"Tara ( front desk) and Rebecca ( in charge of breakfast and the room in which it’s served) were the most outstanding, efficient, kind workers I ever encountered in a hotel. I was welcomed with a cold drink and snack and a smile after a long trip. Rebecca prepared the best free breakfast any hotel has ever offered. She was always in motion, keeping the dishes filled and the room spotless. I was a bit disappointed that after 3 days ( left on the fourth), there was no maid service.This despite a...

"Property & room were immaculate. Staff were beyond friendly. We did not participate in the free breakfast. Parking was well lit, but they could use a few more handicapped spots."

"Absolutely "