"We had problems with the heater and air conditioning in the room not working. The staff came to try to fix it but were not successful. We had a bad nights sleep due to how hot it was in the room. The tub was also clogged and caused us to stand in 4 inches of water during our shower. I asked the manager(Xelyzaveta) if they could give us a discount due to these issues. She said they could not since it was booked through Expedia. She said that we should contact Expedia and they would process the...
"We had problems with the heater and air conditioning in the room not working. The staff came to try to fix it but were not successful. We had a bad nights sleep due to how hot it was in the room. The tub was also clogged and caused us to stand in 4 inches of water during our shower. I asked the manager(Xelyzaveta) if they could give us a discount due to these issues. She said they could not since it was booked through Expedia. She said that we should contact Expedia and they would process the...
Timothy