Is Ellen Kensington pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 12 kg per pet. There's a fee of GBP 50 per pet, per night. A cleaning fee of GBP 50 also applies. Service animals are exempt from fees.

How much does it cost to stay at Ellen Kensington?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Ellen Kensington on 2 Sep 2025 start from 4.864.706 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ellen Kensington?

This hotel doesn't offer parking.

What time is check-in at Ellen Kensington?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 50 (subject to availability).

What time is check-out at Ellen Kensington?

Checkout is at 11 AM. Late checkout is available for GBP 150 (subject to availability).

Where is Ellen Kensington located?

Located in London City Centre, this hotel is within a 15-minute walk of Cromwell Road and Kensington High Street. Imperial College London and Natural History Museum are also within 1 mile (2 km). Earl's Court Station is only a 5-minute walk and Gloucester Road Underground Station is 9 minutes.

Ellen Kensington Reviews, Deals & Photos 2025

10/10 Excellent

Dan

14 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Brilliant stay for a great price.

Stayed 1 night in Jul 2025

10/10 Excellent

Carl

8 Jul 2025

Liked: Amenities, property conditions & facilities

10/10, would stay again

Stayed 2 nights in Jul 2025

8/10 Good

Sara

6 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Second stay and no faults at all. Great breakfast and super location

Stayed 2 nights in Jun 2025

10/10 Excellent

Savannah

22 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved my stay at Ellen. I am normally very picky when it comes to lodging and was more than satisfied with the room, service and cleanliness. I would 10/10 choose to stay here again if I’m ever back in London. The close (2 min walk) proximity to the tube station and lots of quick food options made everything very easy.

Stayed 6 nights in Jul 2025

10/10 Excellent

Jessica

22 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Really good location, room had everything I needed. Excellent breakfast and customer service, in particular thank you to Yana! Thank you for making my stay in London memorable.

Stayed 1 night in Jun 2025

8/10 Good

Christina

17 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was good and the breakfast was delicious except our room was in -1 floor. That’s the only disappointment.

Stayed 1 night in Jul 2025

10/10 Excellent

Leanne

22 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel with good location.

Stayed 2 nights in Feb 2025

8/10 Good

Joseph

23 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great room, even though the price was a bit high. I asked for a handicap, friendly room. Even though there was an elevator to the third floor, there are still steps involved, which was not easy.

Stayed 2 nights in Jun 2025

10/10 Excellent

Teddy

2 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really love the staff and it was so cute

Stayed 3 nights in May 2025

8/10 Good

luke

19 Jun 2025

Liked: Cleanliness, amenities

Location is great , staff are polite and helpful. We only used the lift 3 times and it was very small and slow. The room next to us kept setting the fire alarm off happened 4 times

Stayed 3 nights in Jun 2025

10/10 Excellent

James

13 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was friendly, knowledgeable, and accommodating. The room was small, but immaculate. The diffuser in the lobby smelled marvelous. We were close to shopping, restaurants, and pubs. We highly recommend the Ellen Kensington Hotel.

Stayed 3 nights in Apr 2025

10/10 Excellent

Steve Lee

25 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Opened for business 6 months ago. Some have given mediocre reviews but this is 5 star hotel. Not Claridges or the Dorchester but the rooms are superb in their quality. Fabulous breakfast. One lift was not operational which caused some guests distress. Would definitely stay here again.

Stayed 1 night in May 2025

10/10 Excellent

Boonleng

25 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel. Room was clean. Breakfast was amazing! Would stay here again in the future.

Stayed 4 nights in Jan 2025

6/10 Okay

Richard

10 Jun 2025

Liked: Cleanliness, staff & service

Decor was lovely but slot of maintenance needed doing . Our room was very small compaired to our friends thst stayed in same standard room. Our curtains wouldnt close fully, coffee machine was broken and was showing a fault and could just about get in the shower as poor door design , if you are above a size 16 you wouldnt get in without hurting yourself on the shelves

Stayed 1 night in Jun 2025

10/10 Excellent

Lee

26 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a long stay — 13 nights — and loved the whole experience. The location is great. The hotel is a very short walk from the Earls court tube station — direct access to the District Line and the Piccadilly line from Heathrow — and a longer but doable walk to the Victoria & Albert, Design, and Natural History Museums as well as Holland Park. Our room was small, but cleverly designed to make best use of all available space. Big windows overlooking a garden square let in lots of light and gave a feeling of living among treetops. The bed was comfortable. Everything was immaculate. The staff was friendly and helpful. The hotel restaurant offers an upscale Asian-inspired menu, and the surrounding neighborhood offers an abundance of small-scale local restaurants offering Indian, Chinese, Vietnamese, Lebanese cuisines, as well as traditional English pub food. It is true that the elevator is slow and the room could use a full length mirror (maybe hung on the outside of the bathroom door), but these observations don’t at all rise to the level of complaints. All in all, we enjoyed The Ellen very much and hope to return for another visit before too long.

Stayed 13 nights in May 2025

6/10 Okay

Philippe

23 Jun 2025

Liked: Cleanliness, staff & service, amenities

Burn or accept to be awaken by a fire alarm. Spent 4 nights on the 3rd floor. Very clean, my room was of very acceptable size for one person ("compact double", more compact than double though), bathroom in perfect condition, great front desk, copious breakfast, excellent value. Two problems though, one minor and one major: Minor problem: the elevator is the slowest possible elevator anywhere on the planet since the invention of the elevator and then, quite often, when going from the reception to the third floor, it would actually first go to the fourth floor and then turn back down to the third. Major problem: on the first night at around 1 am, I was awaken by the fire alarm and again on the fourth night it awakened me once at 2:30 am and a second time at 5:30 am. Many people actually went down the stairs during the 2:30 alarm because it lasted for some time. They have oversensitive smoke detectors that are triggered by steam from hot showers or by spray. 2 nights out of 4 awaken by a false alarm is a bit too much and I will not return before reassurances that the problem has been fixed.

Stayed 4 nights in Jun 2025

8/10 Good

cyrita

14 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms are small not good for family but good for couples. Beware that this is new hotel a lot of amenities are not properly installed yet. The bathroom with bathtub has really awkward glass door, can't open and can't get in, once you get in you will find hard time to get out. Overall nice, new, perfect location, quiet, staffs are friendly.

Stayed 3 nights in Nov 2024

4/10 Poor

Natalie

20 May 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Will not stay here again

This is not a five-star hotel as it claims to be. I was greeted by a step ladder used for renovations right outside my room, which I had to move myself just to get through. Debris was left uncleared outside the door. The door wasn't closed properly, which made me feel a little uncomfortable. The room smelled strongly of fresh paint, and there were moths everywhere - I had to kill quite a few myself. There was no garbage bin, no hairdryer, and no hangers provided. When I requested a room change, I was told none were available, but I was offered a complimentary dinner instead, which I appreciated. To be honest, the restaurant and its staff earned this place a second star; otherwise, it would’ve been a one-star review. Housekeeping didn’t seem to do much beyond replacing towels and emptying the trash. Tea bags weren’t replenished, and the room just didn’t feel clean overall. The only real highlight was the location - very close to Earl’s Court on the Piccadilly Line.

Stayed 2 nights in May 2025

4/10 Poor

Cesar

18 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

TV did not work; I mentioned to staff, and they said it was an IT issue. The room was too hot, and no one checked it. The lift is not working... going to the fourth floor is an adventure. Not good. Friendly staff

Stayed 3 nights in Nov 2024

8/10 Good

Natalia

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ellen Kensignton is brand new, beautiful and spotless clean. The location is also great and reception staff were nice! There were 2 negative points though: the room was too small (it's ok for 1 person but small for 2). When you book in hotrels.com it doesn't say the size (in sq metres), only that there is a kind bed. The photos in hotels.com platform were photos of obviously bigger rooms (but in the category that I chose to book). The 2nd point is that the FIRE ALARM goes off every time a guest has a very hot shower. This needs to be sorted, because not only it scares people, but also one wants to be able to sleep in on the weekend, right? I stayed in the hotel from Thu evening til Sunday afternoon and it happened 3 times (including at 7am on Friday and 8am on Sunday).

Stayed 3 nights in Nov 2024

6/10 Okay

So

8 Jul 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

7 Jul 2025

Stayed 2 nights in Jun 2025

8/10 Good

Claus

18 Jun 2025

Liked: Cleanliness, property conditions & facilities

Gute Lage 5 Minuten zu Fuß zur u-Bahn Station und zum Supermarkt. Die Zimmer sind sehr klein, der Aufzug auch. Man sollte körperlich fit sein um hier gut zurecht zu kommen.

Stayed 3 nights in Jun 2025

6/10 Okay

Kazuhiro

18 Jun 2025

Liked: Cleanliness, staff & service, amenities

最近、リニューアルしたのだろう、部屋はとても綺麗だった。シャワーの水圧も申し分は無いです。ただ、備え付けのシャンプーのボトルが目詰まりして出なかった。また、天井が高すぎる為か、エアコンの効きが良くないので、真冬は寒いかもしれません。駅に近いので、付近でちょっとした軽食、ビールは入手可能です。スタッフの方が先に翻訳アプリを使い対応してくれましたので、大変助かりました。次回も宿泊の候補にはなります。

Stayed 2 nights in Jun 2025

10/10 Excellent

Diane

20 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in May 2025

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Ellen Kensington Reviews

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9.0/10

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