Khách sạn Lower Penn

"Lovely garden views from the Kent building. Signposting lacking - had to check in at one building, and breakfast in the main house, whuch looked loveky, whilst staying in another building. Early check-out at 9.30. But check-in was no earlier than 3pm. Room stifling hot, no air con, no fan provided in the heatwave- windows do not open very far and seems to become sort of walkway around the ground floor windows. Standard walk-in shower. Breakfast choice fairly good, includes vegan sausages which...

"Very friendly greeting on arrival, super clean room with air conditioning which was very welcome during this very hot weather. Comfortable bed and good shower pressure. Good selection of food for breakfast and free parking. What’s not to like!"

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"King size bed which was a double Air con didn’t work Water pressure was awful and kept going from hot to cold Staff seemed to care but this was quickly shattered when I saw them joking about a customer after speaking to them. The breakfast was ok without any hot vegan options. Room service trays were left unattended outside rooms. I booked to try and escape the heat however this ended up only being some what of a success Pool was warm and uncomfortable to swim in would liked it be cooler I...

"We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

"Another fantastic stay at Moat House for my parents, who simply won't stay anywhere else when they're visiting the area! The whole team were phenomenal from start to finish. Apologies that we didn't manage to get everyone's names, but Hannah on reception was amazing at check-in, and Kirsty was excellent at check-out. The bar, restaurant and food service teams were all incredibly friendly and welcoming, making guests feel genuinely valued throughout their stay. A special mention also to the...

"TV reception was unacceptable. Towles were cleaned but stained"

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"Excellent all around. Great staff and friendly workers all round the hotel"

"The building is in a poor state of repair, sad to see. Window frames are crumbling, fixtures are missing or loose, causing erosion of function."

"I love staying at the Westmead it’s clean and convenient to where I need to be. Staff are friendly . It could be brought up to date with decent heating in winter and cooling in summer - and a decent TV service"

"We live this place, have been there lots but Patios and outside areas could have been a bit cleaner. Rooms are not very soundproof. We were on the ground floor this time and had people walking above us all night. On the plus side, Staff are very friendly and helpful and the food is delicious and reasonably priced."

"No WiFi signal at all. No lock to the door"

"Hotel is a little dated but room and bathroom were very clean. Fan was provided so temperature was comfortable. Room spacious and will be great if you have dogs. Bed relatively comfortable. Minor gripe is that the shower gel was very watered down so no use really. Other than that it’s a good budget option for this location and I would definitely stay there again."

"Great hotel great staff always"