Search Hotels Near Madrid Zoo Aquarium, Madrid

"All the staffs were highly professional, courteous and excellent. Their manager should be proud of having all of them."

"16 hour without water , bedbugs in the mattress "

"Servicio regular, demoras innecesarias para limpiar y recoger las mesas después de terminar de comer, por lo demás , todo bien"

"Good staff and well located address for the Hotel. Some delay on cleaning the room and missing some towels but all good at the end"

"Lovely hotel right in centre of Madrid. Great rooftop bar with views. Lovely breakfast. Great styling & decoration. Would recommend!"

"Very friendly staff . They go above and beyond to help us ."

"The location was excellent. The place is spacious and has all the amenities. 24 hour front desk was a plus."

"The location of this hotel is perfect! It is across the street from the Royal Palace and within walking distance to Gran Via, Plaza Major, Plaza del Sol, etc. Staff was nice. Only thing was, I stood for 4 nights and the AC did not work. I brought it up to their attention twice and no one stopped by to take a look at it. They gave me instructions over the phone and it still didn't work. They also didn't have an Iron in the room.. I asked front desk for one and they said they didn't have enough and couldn't provide one for me so I had to walk around on my vacation with wrinkle clothes right out the luggage. On the 3rd day, I had to ask again and then they gave me one. Other than that, it was nice and property and room was clean and quite."

"El único problema que tuve fue el agua caliente que al momento de bañarme por la mañana me salió fría..el resto estuvo excelente!!..la ubicación es perfecta!!!!lo recomiendo 100%"