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Nhận xét về Es Princep - The Leading Hotels of the World

5 out of 5
Es Princep - The Leading Hotels of the World
Carrer Bala Roja, 1, Palma de Mallorca

Nhận xét

9,8

Ngoại hạng

Đánh giá 10 - Xuất sắc. 388/446 nhận xét" "
Đánh giá 8 - Tốt. 49/446 nhận xét" "
Đánh giá 6 - Được. 5/446 nhận xét" "
Đánh giá 4 - Kém. 4/446 nhận xét" "
Đánh giá 2 - Tồi. 0/446 nhận xét" "

10/10

Sạch sẽ

9,8/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Marie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
perfect
Lưu trú 4 đêm vào Tháng 4, 2024
Es Princep Team trả lời vào 19/04/2024
Dear Marie,Thank you so much for your recent stay and your amazing score!We hope to welcome you soon!Best regards,Guest Service

10/10 - Xuất sắc

Mukesh

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
I
Lưu trú 4 đêm vào Tháng 4, 2024
Es Princep Team trả lời vào 14/04/2024
Dear Mukesh,Thank you so much for your recent stay and your perfect score.We are glad to know that we achieved your expectations. Hope to welcome you soon again!All the bests,Guest Service

10/10 - Xuất sắc

ian, Hertford

Lưu trú 3 đêm vào Tháng 4, 2024
Es Princep Team trả lời vào 04/05/2024
Dear Ian,Thank you so much for your recent stay and perfect score!We are proud to know that we met your expectations. Hope to welcome you soon again!Best Regards,Guiest Service

10/10 - Xuất sắc

ANTHEA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Es Princep Team trả lời vào 10/04/2024
Dear Anthea,Thank you so much for your recent stay and your excellent feedback.We are glad to know that we achieved your expectations and we hope to welcome you soon.All the bests,Guest Service

10/10 - Xuất sắc

abhijith, SOUTHBURY

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent property. Quiet area but very accessible. At the edge of the old town. Staff is amazing and very knowledgeable and helpful. Great breakfast buffet.
Lưu trú 4 đêm vào Tháng 4, 2024
Es Princep Team trả lời vào 09/04/2024
Dear Abhijith,Thank you so much for your recent stay and your amazing feedback.We are glad to know that we achieved your expectations in service and location terms.We hope to welcome you soon.All the bests,Guest Service

10/10 - Xuất sắc

Andreas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Es wahr wie immer traumhaft schön! Exzellentes Essen und perfekter Service
Lưu trú 2 đêm vào Tháng 3, 2024
Es Princep Team trả lời vào 18/03/2024
Dear Andreas, Thank you so much for your recent stay and amazing feedback.We can't wait to welcome you again soon!All the bests,Guest Service

8/10 - Tốt

Marianne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Hotel ist sehr komfortabel und sehr schön gelegen. Das Personal ist extrem zuvorkommend. Das Interieur ist voll langweilig, keine Atmosphäre, weder im Restaurant noch in der Bar. Essen ist wenig und dafür viel zu teuer.
Lưu trú 5 đêm vào Tháng 3, 2024
Es Princep Team trả lời vào 17/03/2024
Dear Marianne,Thank you for your recent stay and your constructive feedback.By one hand we are motivated to know that you enjoyed our facilities and staff service. By the other hand, we will work hard to improve the points you mentioned.We truly hope to see you soon.All the bests,Guest Service

8/10 - Tốt

René

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff is great, the breakfast very good and the hotel is well located, short walks to the old town, close to the city beach, and quick on the highway to cross the island. A pleasure to be your guest.
Lưu trú 7 đêm vào Tháng 2, 2024
Es Princep Team trả lời vào 08/03/2024
Dear Mr. Haak,Thank you so much for your recent stay and your great feedback.We are pleased to know that you enjoyed our privileged location.Hope to welcome you soon.All the bests, Guest Service

10/10 - Xuất sắc

ROBERT

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
From the moment I stepped into the hotel until the time I reluctantly checked out, every aspect of the experience exceeded my expectations. The staff at Es Princep were nothing short of brilliant. Their warm and welcoming demeanor made me feel like a valued guest from the start. The level of professionalism displayed by every team member, from the front desk to the housekeeping staff, was exceptional especially Pau. They were attentive, accommodating, and always went the extra mile to ensure our comfort. What truly stood out was how they made my birthday celebration an unforgettable experience. The attention to detail was remarkable – from a personalised birthday note waiting for me in the room to a surprise birthday cake and bubbles. The staff took the time to make my day special, and their genuine efforts made me feel truly appreciated. The accommodation was great our spacious room provided all the comforts one could ask for. The attention to cleanliness and hygiene was impeccable. Es Princep's amenities, including the restaurant with its delicious dishes, rooftop pool and spa, added an extra layer of indulgence to the overall experience. In conclusion, my stay at Es Princep was nothing short of amazing.
Lưu trú 7 đêm vào Tháng 2, 2024
Es Princep Team trả lời vào 28/02/2024
Dear Robert,Thank you so much for your recent stay and your amazing feedback.We are glad to know that we achieved your expectations and that you enjoyed your birthday at Es Princep.Hope to welcome you soon again!All the bests,Guest Service

10/10 - Xuất sắc

Tanja

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tolles Frühstück, sehr guter Service und eine gute Spa Behandlung
Lưu trú 5 đêm vào Tháng 2, 2024
Es Princep Team trả lời vào 25/02/2024
Dear Tanja,Thank you so much for your recent stay and your amazing feedback. We are glad to know that you enjoyed our tasty breakfast, our staff service and our spa facilities.Hope to welcome you soon!Best Regards,Guest Service

10/10 - Xuất sắc

ANDREW

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I took my wife for an anniversary vacation and the hotel was perfect. Very nice accommodations and the service was top-notch. They knew who we were and were always happy to help us with any requests, including renting bikes and ordering a taxi. The location was great too. The only downside I would say is the spa was pretty limited and half of the things (sauna, shower) seemed to not be working. The first day one sauna was out of order and the second day I went in both saunas were not working. The "Turkish bath" is just a regular room-temperature pool in the basement. Not that pleasant for me or my wife but maybe it is for others. That said, spa was included and the rest of the stay was fantastic. I would definitely return.
Lưu trú 3 đêm vào Tháng 2, 2024
Es Princep Team trả lời vào 25/02/2024
Dear Andrew, Thank you so much for staying with us in such an special trip and your amazing feedback. We are proud to know that we achieved your expectations and we hope to welcome you again soon!All the bests,Guest Service

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Es Princep Team trả lời vào 21/02/2024
Dear Sir/Madam, Thank you so much for your recent stay and your amazing feedback.We are glad to know that we achieved your expectations.All the bests,Guest Service

10/10 - Xuất sắc

nicolas

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
La gentillesse du personnel, la qualité des prestations et des restaurants.
Lưu trú 5 đêm vào Tháng 12, 2023
Es Princep Team trả lời vào 13/02/2024
Dear Nicolas, Thank you so much for your recent stay and your amazing feedback. We are satisfied to know that we achieved your expectations.We hope to see you soon again!All the bests,Guest Service

10/10 - Xuất sắc

Jordan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Es Princep Team trả lời vào 13/02/2024
Dear Jordan, Thank you so much for your recent stay and your amazing feedback. We hope to see you soon again!All the bests,Guest Service

10/10 - Xuất sắc

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great team. Ultra friendly and helpful. Nothing was too much trouble for them.
Lưu trú 3 đêm vào Tháng 12, 2023
Es Princep Team trả lời vào 25/12/2023
Dear Peter, Thank you so much for your recent stay and your perfect score!We are glad to know that we achieved your expectations and we hope to host you soon.All the bests and Merry Christmas,Guest Service

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing experience. The staff was incredibly attentive and helpful.
Lưu trú 1 đêm vào Tháng 12, 2023
Es Princep Team trả lời vào 22/12/2023
Dear Michael,Thank you so much for your recent stay and your amazing score!We are glad to know that we achieved your expectations in service terms. Hope to see you soon.All the bests,Guest Service

10/10 - Xuất sắc

Andreas

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Es Princep Team trả lời vào 22/12/2023
Dear Andreas,Thank you so much for your recent stay and your amazing score!We are so glad to know that we achieved your expectations. Hope to see you soon.All the bests,Guest Service

10/10 - Xuất sắc

Daniel

Lưu trú 2 đêm vào Tháng 11, 2023
Es Princep Team trả lời vào 05/12/2023
Dear Daniel,Thank you so much for your recent stay and amazing score!We couldn't be happier to know that we achieved your expectations.Hope to see you again soon.All the bests,Guest Service

10/10 - Xuất sắc

Janet E.

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 11, 2023
Es Princep Team trả lời vào 23/12/2023
Dear Janet,Thank you so much for your recent stay and your amazing feedback.We truly hope to see you soon.Kindest regards,Guest Service

10/10 - Xuất sắc

Marion

Lưu trú 2 đêm vào Tháng 10, 2023
Es Princep Team trả lời vào 19/11/2023
Dear Marion, Thank you so much for your recent stay and your excellent feedback.We are glad to know that we achieved your expectations. All the bests,Guest Service

10/10 - Xuất sắc

Heidi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent hotel
Lovely hotel, the service was great, all the staff were very friendly and make sure you have everything you need. Breakfast had a great selection with hot food cooked on request.
Lưu trú 4 đêm vào Tháng 11, 2023
Es Princep Team trả lời vào 12/11/2023
Dear Heidi, Thank you so much for your recent stay and your excellent review.It's a pleasure to read that you enjoyed our staff service and our delicious breakfast.We will hopefully host you again soon.All the bests,Guest Service

10/10 - Xuất sắc

Zarina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel, not too far from the shops. Walkable distance to the beach!
Lưu trú 3 đêm vào Tháng 10, 2023
Es Princep Team trả lời vào 12/11/2023
Dear Zarina, Thank you so much for staying at Es Princep and for your great feedback.We are glad to know that you enjoyed our facilities and our privileged location.We hope to see you again!All the bests,Guest Service

10/10 - Xuất sắc

Anja

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a perfect stay - friendly staff, spacious room, wunderful breakfast, fancy cocktails at the rooftop while enjoying the beautiful view.
Lưu trú 4 đêm vào Tháng 10, 2023
Es Princep Team trả lời vào 12/11/2023
Dear Anja, Thank you so much for your recent stay and your perfect score!We are proud to know that we achieved your expectations.Hope to see you soon!All the bests, Guest Service

8/10 - Tốt

MICHAELA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sehr nettes und bemühtes Personal, ausgezeichnetes Frühstück, Speisen in der Roof Top Bar nur Durchschnitt, Zimmer mit Verbindungstür sehr laut, Fernseher im Nachbarzimmer war in normaler Lautstärke in unserem Zimmer genauso zu hören, als hätten wir selbes Programm eingeschaltet, daraufhin anderes Zimmer für vernünftigen Nachtschlaf bekommen. Derartiges für hochgelobtes 5-Sterne Hotel für diesen Preis nicht tolerabel!
Lưu trú 4 đêm vào Tháng 10, 2023
Es Princep Team trả lời vào 03/11/2023
Dear Michaela,Thank you so much for your recent stay and your constructive feedback.By one hand, we are glad to know that you enjoyed our staff service.By the other hand, we will keep working hard to improve the inconveniences you mentioned.We hope that you will give us a secon chance.All the bests,Guest Service

10/10 - Xuất sắc

Jennifer

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They really make you feel like a valued guest.
Lưu trú 2 đêm vào Tháng 10, 2023
Es Princep Team trả lời vào 03/11/2023
Dear Jennifer, Thank you so much for your recent stay and your amazing score!We are glad to know that we achieved your expectations. Hopefully we will host you soon!All the bests,Guest Service

10/10 - Xuất sắc

Pål Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very nice hotel
Thanks for a wonderful stay. Perfect hotel for us! The rooftop is amazing.
Lưu trú 3 đêm vào Tháng 10, 2023
Es Princep Team trả lời vào 31/10/2023
Dear Mr. Pal Michael,Thank you so much for your recent stay and your awesome feedback. We are glad to know that you enjoyed our magical rooftop and the staff service.Hope to see you again soon!All the bests,Guest Service

10/10 - Xuất sắc

Peter Harold

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What a wonderful hotel, ideally situated on the sea front and only about 10 minutes walk from the main city centre. The hotel is immaculate and modern with crisp, clean rooms, excellent service and a warm and friendly atmosphere. The rooftop bar and pool area have great views of the sea front and harbour and we spent sometime there each day soaking up the sun. The rooftop area is a real bonus for a hotel so close to the city. The breakfast was fantastic with a great selection of all the choices you could want. Also, there is an a la carte menu for hot food which always arrived perfectly cooked. All the staff were very friendly, polite and attentive and seemed very happy to be on hand to help. In particular, Flora and Wing looked after us so well in breakfast but of particular note, the Hotel Manager Joseba was was on hand every day to greet us at breakfast and to spend a few moments checking that everything was going well for us. He knew our names, and was outstanding, even organising a cake and Cava for my wife at breakfast as it was her birthday. Later that day, we returned to our room to find a bottle of Cava cooling on ice and a handwritten birthday message from Joseba himself. We were very touched by this level of personal attention as we hadn't even declared that it was my wife's birthday. Outstanding service from kind and caring staff, thank you. We are well seasoned travellers but this hotel remains in our minds as an exceptional hotel, with excellent staf
Lưu trú 5 đêm vào Tháng 10, 2023
Es Princep Team trả lời vào 30/10/2023
Dear Peter,Thank you so much for your recent stay and your great feedback. We couldn't be happier to know that we achieved your expectations, and that your wife's birthday was enjoyed as deserved.Hopefully, we will host you again soon.All the bests,Guest Service

10/10 - Xuất sắc

Heidi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 10, 2023
Es Princep Team trả lời vào 08/10/2023
Dear Heidi,Thank you so much for your recent stay and excellent score!We are glad to know that we achieved your expectations.Hope to see you soon.Kindest regards,Sergio Romera

10/10 - Xuất sắc

Tracey

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Second time at the property. As amazing as I remembered. Beautiful property, well situated with incredible staff. Stunning roof top pool and lounging area. I completely recommend
Lưu trú 3 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 05/10/2023
Dear Tracey,Thank you so much for your recent stay and your amazing score. We are glad that you enjoyed our service, our facilities and gastronomy.Hopfully, we will see you soon again.All the bests,Guest Service

10/10 - Xuất sắc

Ivan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing experience
The whole experience was amazing, the staff are so friendly and welcoming, the hotel has an amazing rooftop.I highly recommend the breakfast, with such a great selection. I will certainly come back next time I’m in Palma.
Lưu trú 4 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 05/10/2023
Dear Ivan,Thank you so much for your recent stay and your amazing score. We are glad that you enjoyed our service, our facilities and gastronomy.Hopfully, we will see you soon again.All the bests,Guest Service

10/10 - Xuất sắc

Ann

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best location in Palma
An amazing hotel located in the best location in the historic town of Palma . Spotless & very comfortable bed . Excellent staff from housekeeping to reception . They were so helpful in all our needs . Breakfast on the rooftop bar was exquisite . Fantastic service throughout our one week stay .
Lưu trú 7 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 27/09/2023
Dear Ann,Thank you so much for your recent stay and your excellent feedback.We are glad to know that you enjoyed our staff service and our facilities.We hope to host you soon.All the bests,Guest Service

10/10 - Xuất sắc

Susan Moore

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 18/10/2023
Dear Mrs. Moore,Thank you so much for your recent stay and your excellent score.We are proud to know that we achieved your expectations. Hope to see you soon.Kindest regards,Guest Service

6/10 - Được

Amy

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Staff were rude. More interested in outsiders visiting than guests staying at the hotel. Nothing special - could find better elsewhere for the price paid.
Lưu trú 2 đêm vào Tháng 9, 2023

8/10 - Tốt

Karen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Modern contemporary property with amazing pool and roof terrace. Food in main restairant in evening poor. Also not a fan of glass tpolet doors opening into the nedroom which all their rooms have but maybe thats just a preference
Lưu trú 4 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 24/09/2023
Dear Karen,Thank you so much for your great score and constructive feedback.By one hand we are proud to know that you enjoyed our rooftop and pool. By the other hand, we will keep working hard to improve the points you mentioned.We hope to host you again soon.All the bests,Guest Service

10/10 - Xuất sắc

Angela

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 4 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 24/09/2023
Dear Angela, Thank you so much for your recent stay and amazing feedback.We are glad to know that we met your expectations.Hope to host you again.All the bests,Guest Service

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 21/09/2023
Dear Guest,Thank you so much for your recent stay and perfect score.We are glad to know that we achieved your expectations.Hope to host you soon.All the bests,Guest Service

10/10 - Xuất sắc

Eduardo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay!
We were here just for 1 night and found the staff to be friendly and attentive. A little difficult to reach the hotel using our navigation system as it is in a restrictive area. Location of the hotel is excellent in a quiet area.
Lưu trú 1 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 21/09/2023
Dear Eduardo,Thank you so much for your recent stay and your amazing feedback.We are delighted to know that we achieved your expectations. We hope to host you soon again. Kindest regards,Guest Service

8/10 - Tốt

Kien

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
I enjoyed my stay at this hotel. The check in was swift, friendly and courteous. My room was on the first floor facing the front of the hotel. It was noisy at times from people talking right outside but the room itself was as expected. On my first night, I was extremely disappointed when getting into bed to find a soiled comforter and bed that had a sour smell and stench. I was so disturbed given the room was supposed to be clean and this was a 5* establishment. The evening front desk staff was swift to help me find another room to sleep in while we waited until the morning to sort it out with management. I didn't sleep all night from the disruption. I later got into contact with management and was offered the upgraded room that I had slept in the night before which I appreciated. I was a bit annoyed to have to start my vacation this way and that no other compensation was offered for a lack of sleep on my first night. Aside from the disruption, the rest of my stay was incredible. The new was room was clean, orderly and toiletries were great. Turn down service with the bottled water was a nice touch. I really enjoyed the rooftop pool, especially when the weather was extremely hot and the spa was a major bonus. I highly encourage use of the spa after a long day. The location was great, away from the hustle of the core and just a short walk to everything including a a nice beach. overall, despite the first night challenge, I loved my stay and would return!
Lưu trú 3 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 21/09/2023
Dear Kien,Thank you so much for your great score and constructive feedback. By one hand, we are glad to know that you enjoyed our service and the location.By the other hand, we will keep working hard to improve the points that you mentioned.We hope to see you soon.All the bests,Guest Service

10/10 - Xuất sắc

Bernadette Maria

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really lovely staff and room
Lưu trú 4 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 18/09/2023
Bon dia Bernadette,Thank you so much for your recent stay and great score!We are proud to know that you are satisfied with our staff service. We hope to host you soon.All the bests,Guest Service

10/10 - Xuất sắc

An Guo Michael

Lưu trú 1 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 07/10/2023
Dear Michael, Thank you so much for your stay and your excellent score.We are glad to know that we achieved your expectations. Hope to see you soon.All the bests,Guest Service

10/10 - Xuất sắc

Dillon

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Incredible spot! Stayed at Es Princep for our honeymoon travelling from Canada and really enjoyed our two nights. Location is great, in a quiet part of Old Town and a 10-15 minute walk from Passeig Del Born. Staff and service at the hotel was outstanding, and the rooftop bar and pool is incredible. Cannot recommend enough.
Lưu trú 2 đêm vào Tháng 8, 2023
Es Princep Team trả lời vào 15/09/2023
Dear Dillon,Thank you so much for your recent stay and your excellent feedback.We are glad to know that we achieved your expectations.We hope to see you very soon.Kindest regards,Guest Service

10/10 - Xuất sắc

Francesca

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent stay, staff fantastic
Lưu trú 1 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 12/09/2023
Dear Francesca,Thank you so much for your recent stay and great score!We are proud to know that you are satisfied with our staff service. We hope to host you soon.All the bests,Guest Service

10/10 - Xuất sắc

Claire

Lưu trú 3 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 12/09/2023
Dear Claire,Thank you so much for your recent stay and great score!We are proud to know that you are satisfied with our service.We hope to host you soon.All the bests,Guest Service

10/10 - Xuất sắc

Kirstie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 9, 2023
Es Princep Team trả lời vào 11/09/2023
Dear Kirstie,Thank you so much for your recent stay and your amazing score!We are glad to know that we achieved your expectations. Hope to see you soon.All the bests.Guest Service

10/10 - Xuất sắc

Scott

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic location near the old town. Rooftop patio pool area had incredible views and was an amazing place to relax. Food and drink service poolside was excellent. Beautiful boutique hotel experience all around. Would highly recommend and we would definitely stay longer next time.
Lưu trú 1 đêm vào Tháng 8, 2023
Es Princep Team trả lời vào 02/09/2023
Dear Scott,Thank you so much for your recent stay and perfect review.We are delighted to know that you enjoyed and we satisfied your expectations. Hope to see you soon. All the bests, Guest Service

8/10 - Tốt

Philipp

Lưu trú 4 đêm vào Tháng 8, 2023
Es Princep Team trả lời vào 15/09/2023
Dear Philipp,Thank you so much for your recent stay and great score. We hope to see you soon.Kindest regards,Guest Service

10/10 - Xuất sắc

Lauren

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 8, 2023
Es Princep Team trả lời vào 24/08/2023
Dear Alyssa, Thank you so much for your recent stay and your amazing feedback.We are glad to know that we achieved your expectations. Hope to host you soon again!Kindest regards,Guest Service Es Princep

10/10 - Xuất sắc

Alyssa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Hotel!
Absolutely amazing stay! The staff was so friendly and willing to do anything to make the stay fantastic. Rodrigo was the best - got us a rental car, gave recommendations, and got us dinner reservations. The location was a 15 minute walk to the beach and about a 20 minute walk to main center of town. Rooftop pool was great, but if you get to the rooftop in the afternoon, most chairs would already be taken. Breakfast was fresh and delicious! Only minor complaint was on the shower as it would leak water on to the bathroom floor, but we used the towels to soak up once done showering. 10/10 would recommend and we will be coming back!
Lưu trú 3 đêm vào Tháng 8, 2023
Es Princep Team trả lời vào 24/08/2023
Dear Alyssa, Thank you so much for your recent stay and your amazing feedback.We are glad to know that we achieved your expectations. Hope to host you soon again!Kindest regards,Guest Service Es Princep

4/10 - Kém

zulfiqarali, New Farm

Đi theo nhóm
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Hotel room didn"t feel like 4/5 stars. The cheap sugar coloured turn down lollies were suitable for children not adults - I wouldn't even feed the cheap lollies to children because they're so toxic. No water available in the room until turn-down service. The room size was pretty ordinary. The spa pool was awesome. Nice views, staff were friendly, Sergio had a bit of attitude. We ordered crepes and the traditional baked beans on the breakfast menu and received pancakes and tinned baked beans - 2 star cooking, definitely not 5 star. No explanation provided about how to drive into the hotel car parking through the restricted laneways or access the Hotel lane when we paid hotel 35.00 per night for 2 nights of parking. No explanation provided about the spa access. Toiletries provided including shower gel were excellent. I was advised that breakfast would be 25 euro per day or 20 euro per day if taken for entire stay. My invoice showed a charge of 29.50, not 25.00 as advised.
Lưu trú 4 đêm vào Tháng 8, 2023

10/10 - Xuất sắc

Paula

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service , staff super proactive, very nice breakfast, beautiful rooftop, great location . I would recommend the hotel
Lưu trú 5 đêm vào Tháng 7, 2023
Es Princep Team trả lời vào 01/09/2023
Dear Paula,Thank you so much for your recent stay and your amazing review.We are more than satisfied to know that we met your expectations. Hope to see you soon.All the bests,Guest Service