Khách sạn gần Công viên Malvern and Brueton tại Birmingham

"It was a clean pleasant hotel in an excellent location. I was disappointed that I didn’t have a window to look out of. It made the room dull. I also would have preferred a double bed rather than 2 singles pushed together. The restaurant was very good ."

"I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm."

"The shower head was usable but broken and the curtain hooks were broken so wouldn't block daylight properly. Otherwise our stay was comfortable."

"Great location"

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Good for the NEC."

"Lovely host, very helpful & pleasant, parking directly outside our room which was a good size & very clean. Lovely surroundings with horses in the stables to say hello to. Great directions for walking to our concert at bp pulse about 15 mins away. The breakfast was very nice & served very quickly. Would definitely stay again & highly recommend."

"Good hotel, not exceptional. TV in the room worked, but kept pixelating and couldn’t watch. Rang for room service , no one answered, kept ringing off."

"The hotel was perfectly located by the NEC. Staff were friendly & efficient"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Amazing experience!"

"Fantastic service and very helpful staff but if you want a good night's sleep make sure your room is away from the front of the hotel. Smokers and other guests meet outside from early morning and are not quiet."

"Outstanding location and nice rooms and good bar"

"Excellent attentive staff in the bar/restaurant made sure everyone was served during a busy time at a convention. Room was comfortable and clean of outdated. Plenty of plugs, no USBs. Great location for NEC and Resorts World."

"As expected for an airport hotel."

"staff were amazing, super friendly and helpful, service and food was 10/10, we were in for a concert and we were given super clear instructions in terms of transport and things to do, super helpful we would definitely stay here again "

"Nothing . Awkward space , no soap in shower . Never saw or heard anyone., out of the way from airport via $20 cab ride ."